Polish watchdog faults ticket rules

Poland’s consumer protection office said it had launched legal action against UEFA over rules governing tickets for the looming European football championships in the country. The watchdog, known as the UOKiK, said it was particularly concerned that...

Poland’s consumer protection office said it had launched legal action against UEFA over rules governing tickets for the looming European football championships in the country.

The watchdog, known as the UOKiK, said it was particularly concerned that the European football governing body “declined in an arbitrary fashion its responsibility for delays in the delivery of tickets” for Euro 2012.

The UOKiK also criticised UEFA for refusing to “replace a ticket in the event of loss or theft”.

It objected to UEFA having given itself the right unilaterally to change the date, time and location of a match due to “unforeseen circumstances”, without providing a reason as required by Polish law.

The UOKiK also contested the rules allowing UEFA to change a fan’s seat. In total, it took the governing body to task for 25 separate clauses which fans had to accept before they could buy tickets for Euro 2012, which Poland will host along with Ukraine.

UEFA brushed off the criticism, saying the good of supporters was high in its mind.

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