I refer to the letter by Anthony Scicluna concerning the bus services in Gozo (February 15), taking this opportunity to shed light on some misinformation that may exist with respect to bus fares for people in possession of ID cards with a Gozo address.
Arriva would like to make it clear that there have been no changes to the bus fares it operates and which Arriva is obliged to charge as one of the conditions in its contract with Transport Malta. These fares have always been as follows:
People who are resident in Gozo (those who have an ID card with a Gozitan address) buying a seven-day ticket (€6.50), a 30-day ticket (€26) or a 90-day ticket (€72) can use it to travel in both Malta and Gozo.
People who have an ID card with a Gozitan address buying a two-hour Gozo ticket (which costs €1 and can be purchased in Gozo only) or a one-day ticket (€1.50 in Gozo only) can use it only in Gozo.
Those who have an ID card with a Gozitan address who purchase a two-hour Malta ticket (€1.30) or a one-day Malta ticket (€1.50) cannot use them in Gozo.
It is important to highlight the fact that Arriva also offers 30-day tickets for use in Gozo only. This ticket costs €10. Also, worthy of note is the fact that tickets purchased in Malta by people with an address in Malta on their ID card can only be used in Malta.
This has always been the fare structure for Gozo residents and Arriva has made no changes to it. If (as Mr Scicluna’s letter seems to suggest) he or any Gozo resident was charged differently, they were charged incorrectly to the detriment of Arriva.