Whether it's to report a pothole, request a temporary parking bay, pay a fine or take part in a social activity, residents often turn to local councils as the focal point of their towns and villages.
But while some councils offer an efficient service, others degenerate into internal conflict, unnecessary bureaucracy and poor customer relations.
Around half the Maltese will elect their local councillors on March 10, but how should voters make up their minds?
Timesofmalta.com wants to hear your experiences to see how your council fared and what you will consider when deciding which party or candidates to elect.
What do you expect from local councillors? What annoyed or satisfied you about the way your council worked? What do you think your council's priorities should be?
Have your say by sending a comment below.
The towns and villages holding elections are: Vittoriosa, Senglea, Qormi, Żebbuġ (Malta), Siġġiewi, Attard, Balzan, Birżebbuġa, Dingli, Floriana, Ġzira, Għajnsielem, Għargħur, Ħamrun, Iklin, Kerċem, Kirkop, Luqa, Marsa, Marsaxlokk, Mosta, Munxar, Nadur, Paola, Qala, Safi, St Julians, San Lawrenz, St Paul's Bay, Santa Luċija, Swieqi, Xagħra, Żebbuġ (Gozo), Żurrieq and Sliema.