GO undersea cable damaged - Internet service slowed
GO plc said this evening that one of its submarine cables between Malta and Sicily has been damaged and customers are experiencing a slow internet service as a result.
Technical teams are working to rectify the fault in the shortest time possible and contingency plans have been put into action to use alternative infrastructure – belonging to both GO and other providers – to minimize the impact.
GO has two submarine cables to Sicily, the first linked to Catania and a more modern one to Mazara del Vallo.
The old cable, to Catania, suffered two faults in 2008, cutting internet services to hundreds of people. The new cable was commissioned later that year.
The company apologised to its customers.
9 Comments
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I. Camilleri
Nov 6th 2011, 15:41
@Etienne bonello dupuis
its very simple, the speedtest is on a local connection, the problem is on international connections....
Mr Peter Korsten
Nov 6th 2011, 10:50
One thing to bear in mind when laying a cable between Malta and Sicily is the Sicilian fishermen. If they pull up your cable with their dragnets, they simply cut it. There's probably a good reason why the newer cable avoids the fishing grounds.
Etienne bonello dupuis
Nov 6th 2011, 10:28
indeed internet was slow, BUT, i logged on to internet speed test and the GO speed test read 18 mbit download and 1 mbit upload; explanations anyone??
mark johnson
Nov 6th 2011, 15:25
Try this one http://speedtest.net/
The GO test is local and is always fast.
Victor Jerlin
Nov 6th 2011, 15:39
GO's speed test server is located in Malta, so you basically just tested the speed to another point in Malta.
David John
Nov 6th 2011, 08:46
How are we the clients going to be compensated? Go should answer this question and not just an apology. Bl-apologija ma naghmlu xejn.
Joseph Magro
Nov 6th 2011, 05:17
Hope the repairs won't take too long.
Victor Jerlin
Nov 6th 2011, 00:39
Isn't the whole point of redundant cables that the other link should have sufficient capacity to accommodate all traffic should one fail?
Mr R.E. Saliba
Nov 6th 2011, 09:48
That's theory.
Practise is that internet was slower than usual yesterday.
Still... I'm online to type this, which is better than what happened in 2008.
More interestingly, I wonder why Go hasn't disclosed which cable suffered the fault.