High time people’s opinions are heeded (3)

Keith Bastow should know that Arriva is not “pretty damn close” to providing a good service! Not when buses are still leaving Valletta “full up”, with every seat occupied and with passengers packed in the aisles like sardines in a tin!

Passengers are being injured in accidents with parked buses and buses that are running into parked cars. Buses are causing accidents and personal injury to drivers of other vehicles due to the bus drivers’ lack of experience and the buses being too big for our narrow streets where parking is still allowed.

Perhaps Austin Gatt should introduce a parking ban on all streets (both sides) that have bus routes on them!

Would that help the traffic flow and timetable schedules? Would it lessen traffic accidents to vehicles and innocent people on foot or riding scooters, in parked or moving cars? (The suggestion of a parking ban is just a joke but it couldn’t be much more complicated and inconvenient than the chaos we have already endured, could it?)

Arriva is also not “pretty damn close” when there are enough people to fill three buses waiting in Valletta for 45 minutes for bus 51, 52 or 53... a mob scene I was caught in a few days ago from 5 to 5.45 p.m.

I urge Mr Bastow and Dr Gatt to take a stroll through the Valletta Arriva terminus several days in a row, maybe even hop on a packed bus and see what a dehumanising, unpleasant, upsetting experience it is.

Have either of these two gentlemen ever heard of the concept of quality control?