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Bus route changes ‘a challenge’

Arriva managing director Keith Bastow: “We are not there yet but we are pretty damn close.”

Arriva managing director Keith Bastow: “We are not there yet but we are pretty damn close.”

Changes to the bus network that will be put into place next week are of “a significant nature” and could create some “challenges”, according to the public transport company’s top man.

Valletta is a very small, busy area and additional arrivals and departures could create some challenges

“Ideally, we should be passing through a period of stability but November 6 will bring significant change for the company and its passengers,” Arriva managing director Keith Bastow says.

As the company braces itself for the latest route changes announced by the Transport Ministry, Mr Bastow says that physical space could be a problem at the Valletta terminus and the hospital.

The Valletta terminus was reduced in size when the new transport system was planned on the premise that the capital would no longer be a focal point for all bus routes. This will change on November 6 as all localities will now have a direct link to Valletta and the hospital.

Sitting at the boardroom table in his Qormi office, Mr Bastow rejects the argument that the latest changes are a return to the old system but acknowledges that the infrastructure at Valletta may not provide enough capacity to cope with more buses.

“Transport Malta will be providing the company with an additional three bays but Valletta is a very small, busy area and additional arrivals and departures could create some challenges,” Mr Bastow says.

A similar problem could arise at Mater Dei hospital, which also caters for the University.

“Given the higher number of services that will operate to Mater Dei from November 6 there could be a capacity problem if we are not careful.”

Arriva is in the process of changing its timetables and updating the computerised system as the November deadline approaches. The route changes will see some of the feeder services replaced by the new routes and 18 new bus stops will be erected.

But Mr Bastow insists route planning and infrastructural works are not Arriva’s responsibility.

“The contract had stipulated a review of the network after six months and it did not cater for any changes in between, however, we cooperated with Transport Malta and delivered the necessary changes irrespective of contractual obligations,” he says, adding that the original network gave consumers more travel options.

The November changes will be the fifth in four months since the new bus service run by Arriva started operating on July 3. The company has not had a period of stability but Mr Bastow says that at some point it will be necessary to analyse the system as a whole.

The significance of the forthcoming changes is also highlighted by the fact that Arriva will have six people coming over from the UK to help out in the transition. “Primarily, they (the UK staff) will complete the training of our supervisory staff and help us in the changeover that will happen on November 6.”

He shies away from discussing the level of compensation Arriva will ask for the network changes requested by Transport Malta. The government has already admitted that the changes will be partly borne by taxpayers in the form of a higher subsidy to cover the public service obligation.

“Discussions are ongoing,” Mr Bastow says, refusing to delve further into this matter.

Arriva will incur additional costs, including the subcontracting of some bus services, a temporary situation that Mr Bastow says will last a couple of months until the company employs more drivers and gets additional buses.

Turning to consumer complaints about long waiting times on bus stops, Mr Bastow partly blames the situation on traffic congestion and says that in Paola Square it sometimes takes 20 minutes for a bus to travel between two stops at peak time.

“Congestion dramatically hits the bus system badly since it sends timetables haywire,” he says, noting that the roadworks at Garibaldi Road in Luqa have altered traffic patterns in the area.

Mr Bastow says the contract makes no provisions for traffic congestion delays but adds that Arriva is discussing with Transport Malta to have more priority lanes for the bus service.

With the new route changes set to be in place two days after Parliament debates a motion of no confidence in Transport Minister Austin Gatt over his handling of the public transport reform, Mr Bastow remains confident that despite the flak, Arriva will be here for “the long term”.

“We are proud of what we have achieved despite the initial handicap of having a number of drivers not turn up for work. We are not there yet but we are pretty damn close.”

See also:

http://www.timesofmalta.com/articles/view/20111025/local/arriva-to-hold-random-alcohol-and-drug-tests.390735

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A Caruana

Oct 26th 2011, 10:30

OMG - If what you're saying is true then really Transport Malta is showing us that they do not even know what they are doing nor even the needs and wants of residents of Marsascala. As you said Ninu residents in this densely populated area of Siberia which covers the near Peninsula of the Cerviola, Jerma and St Thomas bay areas currently does not even have a decent bus service. Before Arriva took over we had three buses an hour passing from Triq il Qaliet which is basicaly the major road in this area. We had Bus 17 which passed from Zonqor first and then from Siberia, then we had Bus 19 which passed like the current 91 but went up from Triq il-Qaliet, and we had Bus 20 which came from the Bypass ie Villabate and also went round the siberia area. Now like the little indians there are none! By these haphazard changes suggested by Transport Malta no improvement will be registered for Marsascala residents in this area and it is true the complaints will not stop. All TM needs to do ( and which will also save Arriva wasted trips with a paid driver wasting diesel) is to reduce Bus no 91 to one every 15 minutes and it goes to Zonqor from Zabbar, then from Marina street it goes toward Qaliet street and out from Gardiel out from the bypass towards tal Plier and Zabbar. The other 2 saved buses could be numbered 91b and follow the old route via Terminus and Zabbar. This way they wouldn't even need to emply 2 other buses ie 92 to Zonqor only and X5 to Siberia only. Also they should arrange the timings of the 135 to leave Marsascala at half past the hour and the 204 to leave on the hour and go also to Valletta and Mater Dei besides the University. This is not rocket science but simple common sense and we all wonder how come TM makes the decisions without yet again consulting residents who know their areas much more then those fools doing the routes! So TM is again proposing changes which will effect Marsascala residents without consulting us, is'nt this sheer arrogance or what? The Local Council should have been asked by TM to hold a public residents' meeting BEFORE these inventions like 92 and X5 are decided on the drawing board.

Mrs M. Attard

Oct 28th 2011, 08:34

As a Maqrsascala resident i demand to know why has there not been a public consultation with residents regarding these ' 2 'new' routes ie 92 and X5 ?? These routes have been announced without anyone knowing anything about them ( as happened with the troublesome 91) - let alone have discussed them in detail! What are their timings? What roads / areas will they pass from? Are we expected to take more of the same all the time?

Mark Jones

Oct 25th 2011, 19:17

The routing was not Arriva's responsibility. Transport Malta CLAIMED they had done extensive research. In the case of Hal-Ghaxaq, where most bus users boarded to get to Paola, MCAST and Valletta, the original routes that Arriva were told to operate left the village with only a feeder service to either the Airport or Marsascala.
Further problems have been caused in this area by TM's closure of several roads or junctions, which has greatly altered traffic flows and massively increased journey times.

Anthony Pace

Oct 25th 2011, 23:02

Very soon we'll be clearing the roads so that only Arriva trucks can drive on them. I said in July that they should be told to go home and I hope that it will materialise soon before Xmas as a present to the Arriva Group of companies.

Mr Neville A Cassar

Oct 25th 2011, 13:43

Spot on ! That is exactly what everyone wants!

FRANS H SAID

Oct 25th 2011, 11:43

very funny indeed

Victor Pulis

Oct 25th 2011, 11:51

Exactly. You just described Valletta as a hub with the villages/towns/cities as spokes. That's what's being suggested .

Frederick Gauci

Oct 25th 2011, 17:31

Mr. Joe Inguanez,

what an inteligent person you are and have a very good sense of humor. It is true that many people live in the clouds but you mentiones airlines, ON WHICH STOPS DO THEY STOP IN THE AIR ?????? As far as a know Arriva in Mlata operates only with buses and correct me if I am wrong tey have wheels and run on the ground not in the air, so they for sure find traffic.

Francesca Abela

Oct 25th 2011, 12:38

You forgot about 2 million spent on an iron bridge for the breakwater, now who eaxactly needed that?? That money could have been used for something more people could benefit from!

FRANS H SAID

Oct 25th 2011, 11:46

Sorry my dear, Arriva needs to give the people what they want, i.e. direct roures to Valletta and Floriana. The Maltese go to valletta, the tourist go all over Malta. But for tourist, who in any case are paying higher fares, there should be tourists buses to them on scenic tour of the island. In any case this is already being provided by the open buse. Thus forget the tourists and concentrate on the Maltese.

Gary Jameson

Oct 25th 2011, 11:41

I think you will find that's what is, basically, happening after Nov 6.

Each locality will have a direct bus to Valletta and Mater Dei, which is why he is beating about the bush and saying that the capacity at these two places will be a challenge because they were reduced to cater for an interchange system

I suspect a lot of the feeder routes will be withdrawn to account for the changes which will probably leave many places without an inter-village service.

This will be the next big round of complaints and in the next six months we will be back to the interchanges, feeder routes, etc. And then six months later, back again and so on ad infinitum .....

Joseph E Briffa

Oct 25th 2011, 11:06

The number of buses is practically the same as before July. Judging by the number plate and assuming that the numbers are consecutive, there must be some 250 Arriva buses which is equivalent to the number of old buses on any one day; though there were over 500 old buses they were in service on alternate days.

Gary Jameson

Oct 25th 2011, 11:47

No, I believe the old system had around 320 buses on the road every day out of a pool of 500. Arriva have 264 according to their website, not 150 (how did you work out that number?)

The number plate theory is wrong as some Arriva buses have plates with starting with 3 or 4. By that consecutive logic, they have over 400 buses which is more than enough.

A. Borg

Oct 25th 2011, 10:09

LOL you made my day.

JOSEPHINE BORG

Oct 25th 2011, 11:18

TICCAJTA !!!!!!

Stefan Enge

Oct 25th 2011, 10:14

Are you real? That free space is there so the new city gate looks nicer......

FRANS H SAID

Oct 25th 2011, 11:26

@ Stefan Enge
What City Gate? There is only a hole. Finally who cares about it being nicer if we are all suffering. Piano was the worse thing that ever happened to Malta. In Rome there was a saying, "What the Barbarians did not ruin, it was ruined by Barberelli." And in Malta we can say: "What was not ruined by the lufvaffe was ruined by the suppost cultural Nationalists."

Joseph E Briffa

Oct 25th 2011, 10:01

The traffic congestion that Mr Bastow is speaking about is in the Paola area and is due to the diversion of traffic because of works on the Garibaldi Road. Nobody can deny this. Even before this diversion was put in place there were always traffic jams in the Paola square particularly during the rush hours. I doubt very much whether the number of cars on the road has increased at all since the introduction of the new transport system. I remember it always took me some 40 minutes to drive from San Gwann to Valetta through Gzira and Msida between 7.30 a.m. and 8.30 a.m. on weekdays from October to June because of school buses and this was before July 2011. .

Liam Kelly

Oct 25th 2011, 09:36

Maltese who know whats best? You mean the likes of Austin Gatt? Or the geniouses at TM?

Joseph Micallef

Oct 25th 2011, 10:00

Do you maybe mean such Maltese as the rowdy, shabby, and generally impolite ex-bus drivers? Having said good bye to the British on 31st March has nothing to do with it Mr! That was good bye to the British Military base not good bye to the British - I believe you can understand the difference can't you?!

Joseph E Briffa

Oct 25th 2011, 09:45

@ Charles Micallef.....Isn't it obvious that the Valetta Bus Terminus is too small now that it has benn shifted to the Bastion area?

Brian Gatt

Oct 25th 2011, 09:51

Amen

Charles Micallef

Oct 25th 2011, 11:58

@ Joseph Briffa

It seems that you are defending the indefensible!

Jo Meli

Oct 25th 2011, 09:35

Finally a FURJANIZ admits that the Triton Fountin is in Valletta !

As for his comments re Arriva I am in total agreement.

Kif int Ziju Franz ???

FRANS H SAID

Oct 25th 2011, 11:30

Jo Meli
I have done nothing of the sort. Cab you quote exactly what I said? Anthing outside the ditch is in Floriana. Why must Valletta want to grow bigger. They can fill in the Grand Harbour and Marsamxetto harbour. Why must people never be satisfied with what they've got? And then they are saying that Valletta should be the cultural capital. May I suggest that Valletta will be nominated as the spite and hatred capital ful of dilapidated buildings that no govt wants to upgrade?

Giovanni Rizzo

Oct 25th 2011, 10:17

Agree 100%. The inner lane leaving Valletta in St.Anne Street in Floriana should be more clear for the buses rather then used by cars during most of the day.

Peter Busuttil

Oct 25th 2011, 08:56

LOL

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