Air Malta scores excellent in on-time performance
Air Malta has scored excellent on-time performance figures for August and September with an overall arrival punctuality of 84 per cent.
During these two months Air Malta shared first place with EasyJet (84 per cent) and compared very well with other airlines including Lufthansa (74 per cent), Vueling (73 per cent) and Emirates (72 per cent).
Air Malta Chief Executive Peter Davies said, "We are gaining ground on a number of fronts. We are obviously very pleased with our placing during the peak summer months. Our focus is to work harder to improve the overall quality of service and deliver products that our customers really want. On-time punctuality figures are one of the key performance indicators and we hope to continue improving on the results achieved so far."
The figures are derived from Flightstats (www.flightstats.com), which tracks performance of 150,000 scheduled flights every day.
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29 Comments
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Keith Gerr
Oct 21st 2011, 19:16
We understand where the data is coming from - our issue is with the misuse of our data. The article states that Air Malta and EasyJet "shared first place" during August and September. This simply is not true. Even if you use the time period in the links supplied by Mr. Cagney, NAYSA clearly is ahead at 92% on-time performance:
http://www.flightstats.com/go/FlightRating/flightRatingByCarrier.do?airline=%28ZN%29+NAYSA&x=45&y=9
While both carriers should be proud of any gains in operational performance, they and media outlets need to show an accurate comparative before presenting a ranking and declaring "winners". As a leading flight information provider, FlightStats uses monthly increments from which to present rankings. You can view the reports here:
http://flightstats.sightworks.net/company/ops-reports
And at the end of the year, we issue a yearly analysis from which to recognize carriers (and airports) that have demonstrated sustained operational excellence. For 2010, you can see the results here:
http://opsawards.flightstats.com/winners-airlines.html
Hopefully this sets the record straight. We urge all carriers and airports to strive for operational excellence.
MALCOLM SEYCHELL
Oct 20th 2011, 23:24
We should be proud of our airline. Maybe some of the extra employees should be employed by Arriva so the Cuc Malti will teach these idiots what a good service is all about
Keith Gerr
Oct 20th 2011, 23:09
The data used for this article is INCORRECT. According to our data, neither Air Malta or EasyJet were top on-time arrival performers in August or September. In August, the top performing European airline was Tarom (94.23%). In September, the top performer was NAYSA (96.54%). In fact, Air Malta did not even rank in our report for either month (out of 47 airlines). EasyJet ranked #21 in August and #12 in September. Here are links to the complete reports:
August: http://ht.ly/73X3x
September: http://ht.ly/73X28
While we are pleased that Times of Malta views FlightStats.com as an authoritative source for flight performance data, we would like to be accurately referenced. I would be very interested in viewing the source (report, url etc.) for the data referenced in this article. If you have any questions. Please contact me.
Sincerely,
Keith Gerr, Marketing Director
FlightStats.com
keith@flightstats.com
Keith Gerr
Oct 20th 2011, 23:05
The data used for this article is INCORRECT. According to our data, neither Air Malta or EasyJet were top on-time arrival performers in August or September. In August, the top performing European airline was Tarom (94.23%). In September, the top performer was NAYSA (96.54%). In fact, Air Malta did not even rank in our report for either month (out of 47 airlines). EasyJet ranked #21 in August and #12 in September. Here are links to the complete reports:
August: http://ht.ly/73X3x
September: http://ht.ly/73X28
While we are pleased that Times of Malta views FlightStats.com as an authoritative source for flight performance data, we would like to be accurately referenced. I would be very interested in viewing the source (report, url etc.) for the data referenced in this article. If you have any questions. Please contact me.
Sincerely,
Keith Gerr, Marketing Director
FlightStats.com
keith@flightstats.com
Peter Murray
Oct 21st 2011, 08:01
Its ok Keith as w e are well used to government spin -especially where "statistics" as per survey results are concerned -which when challenged never refelect actuality.Thanks for highlighting yet another example
Andrew Cagney
Oct 21st 2011, 10:36
If you read the article well it is says for the months of August AND September (presumably 1st August - 30th September.
Today http://www.flightstats.com/go/FlightRating/flightRatingByCarrier.do?airline=KM shows that Air Malta between Aug 15, 2011 to Oct 15, 2011 acheived 84% ontime arrivals.
Whilst Easyjet between acheived 86%
http://www.flightstats.com/go/FlightRating/flightRatingByCarrier.do?airline=U2&x=25&y=14
This data is taken from your website!!!
Andrew Cagney
Oct 21st 2011, 10:39
Before rushing to comment as you always do have the decency to first check the facts for yourself!
http://www.flightstats.com/go/FlightRating/flightRatingByCarrier.do?airline=KM
Peter Murray
Oct 21st 2011, 11:25
So everyone is wrong except Mr.Andew Cagney are they?Who are you referring too when you claim that facts should be checked " before rushing in -as you always do"?In any event,in the grand scheme of things what has on-time performances got to do with running a successful airline company as opposed to running it into the ground?
Andrew Cagney
Oct 21st 2011, 13:30
Mr Murray you are again wrong! The data in the site speaks fot itself.
Serious bloggers do their research before commenting. Unfortunately you do not do that.
Billy Wilder
Oct 21st 2011, 17:56
Well said Andrew Cagney. I'm sure you have by now realised that everyone is wrong EXCEPT Peter Murray.
Facts are unimportant to this person. The fact is you have given a link to the flightstats website showing data they have compiled on both Air Malta and EasyJet is of no importance to this person. He should be asking Flightstats to tell us why the data 'doesn't' match, but that's probably too much like hard work.
Godfrey Grima
Oct 20th 2011, 20:31
Seems like some bloggers are unable to digest good news. All of these end their comments with one word - the fare. Fares HAVE gone down to reflect market forces and demand. Air Malta is one of the few airlines operating out of and into Malta that is still committed to service (flying at convenient times, frequently, to mainline airports etc). Hence the word "fare" has to be taken in the context of the complete package.
Well done Air Malta...! Since then, till now.....FOREVER.
W Knight
Oct 20th 2011, 19:47
I fly the Heathrow - Malta on Air Malta very often as do lots of my friends. The flight from MIA is so punctual you can set your clock by it and lands at Heathrow often ahead of time. However if it lands on the Northern runway it takes sometimes 30 or more minutes to then taxi to Terminal 4 due to been forced to wait to cross the Southern runway. Even so the return flight to Malta is still able if they could leave on time if they were in my opinion treated fairly.
They are at the mercy of particularly British Airways from Terminal 5, but also others such as Emirates who get priority. At times I have sat on the Air Malta flight at the front of the queue from the terminal 4 side to be amazed at up to 20 from Terminal 5 side leave their gate while we wait and take off before us. Perhaps MIA should treat these queue jumping airlines in the same way.
I have flown with some of the top airlines in the World and if I had the choice for my destinations would always choose Air Malta. As to cheap airlines I have done them as well. When you add up the total costs especially for luggage Air Malta is no more expensive and treats their passengers as human beings not cattle. If Air Malta goes down I know of a great many tourists who value the airlines service will just not go to Malta. Being retired on a small pension cost is always an issue but service and quality is more important.
Peter Murray
Oct 20th 2011, 18:11
Its a pity that the same "on-time " performances cannot be said of the Air Malta management-if management is not too much of a contradiction-when organising the restructuring (another word for sacking)of the workforce and negotiating(sic) the excessive fees and tariffs charged to Air Malta by the MIA .Finally it would be interesting to learn exactly what these "number of fronts that Air Malta is gaining ground in" as claimed by the CEO.Peter Davies?Could ripping-off potential passengers with online booking charges possibly be one of them?
Paul Fenech
Oct 20th 2011, 17:54
Still the late Heathrow - Malta flight is always at least an hour late!
C Cassar
Oct 20th 2011, 18:57
That's the fault of Heathrow, most flights are al the very minimum 30mins late leaving and more often an hour. That's got nothing to do with Air Malta.
Kristian Farrugia
Oct 20th 2011, 19:14
Mr Fenech
The fact that most of the time the LHR flight is delayed has nothing to do with Air Malta. The problem is that Heathrow is quite a congested airport and flights are almost certain to have departure slots as well as hold on arrival. Further to that taxi times are very long sometimes and he aircraft will have to queue in sequence at the departure runway for at least 15 min.
I can assure you that the crew always try their best to make it back on time.
Joseph Calleja
Oct 20th 2011, 19:20
And very expensive......Maybe because Air Malta is the only carrier flying Malta/Heathrow non stop?
Godfrey Grima
Oct 20th 2011, 20:22
@ Paul Fenech - ALWAYS?? That is a bombastic word to use. Are you sure you are not getting confused with the 1hr time diffenece?
@ Joseph Calleja - It is a privilage to fly out of Heathrow, in the heart of the city of London. As opposed to the other, so called, London airports. Hence, sometimes (not all the time) "very expensive" (sic).
Lino Busuttil
Oct 20th 2011, 17:33
Well that only shows how a supposedly demotivated workforce are still focusing on their jobs. On time performance has nothing to do with a new CEO but with the coordination of tarmac coordinators, check in staff, pilots and crew which have been embarking on such projects long before the arrival of the new CEO.
The only performance the CEO must achieve are those savings from MIA and other contracts which till today are still a burden on Air Malta. Next year the Maltese people will be forking an other 40 million for those greedy group of companies who have only one thing at heart Air Mlata's coffers and it's rediculously discounted cargo prices which are dictated by businessmen outside the airline and not by the CEO.
Kristian Farrugia
Oct 20th 2011, 19:09
Well said!
Joseph Calleja
Oct 20th 2011, 16:04
Mr Davies let us not play games, I know how most of those on time performances work. Been there done that. Giving you the benefit of a doubt, if the Air Malta performance is so great maybe you can get together with the CEO of Arriva (Another import) and maybe you can share some secrets on how to run a bus system on time. Oh yes, make sure you include Minister Gatt so you can give him a few pointers. How come you did not mention the exorbitant fares and the new extra charges? What is happening with the 1500 employee situation? Are you still going to run your airline on time with half the staff? Just wondering Mr Davies?
Gillian Snook
Oct 20th 2011, 16:48
I have more confidence in Air Malta than Ryan Air - try and be more positive about your own airline.
Sounds like we should have gone with Easy Jet rather than Ryan Air, but I'm willing to be proved wrong.
Chris Spiteri
Oct 20th 2011, 17:47
@ Ms Snook... well, if you are happy to pay more to arrive to the same cities, I am not! That s why I go for Ryan Air and Easy Jet... I prefer to spend that extra money of the fare while being on holiday!!
Joseph Calleja
Oct 20th 2011, 17:48
My own airline has been brought down to it's knees by corruption, greed and politics and now the Maltese Tax payer is asked to bail out this airline by the incompetent leadership and to top it off they are planning to ask for another 40,000 euro bail out for next year. I always flew on my National Airline whenever I could and never had a problem until last year because of a very arrogant and disrespectful cabin attendant. I also pay the inflated fare from Malta to London Heathrow and I put up with the processed food inflight. Now my national airline is charging me for booking online and more. Gillian Snook, I call them as I see them. Being positive is not going to save Air Malta, money will and it is going to take a lot of Tax Payers money to do that.
Joseph Calleja
Oct 20th 2011, 19:28
I would like to make a correction...What I meant was a 40,000,000M (million) euros bail out for next year. So MS Snook you don't have to wait for too long be proven wrong.
Mark Fleri
Oct 20th 2011, 16:00
Its a shame the same thing cannot be said about the prices of their tickets. Airmalta simply cannot compete with the likes of Ryanair and Easyjet.
C Cassar
Oct 20th 2011, 18:55
Yes they can, they are oftehn much cheaper. Unless you book months in advance, the so called 'low cost' airlines are often much more expensive that the traditional carriers. The problem is that many don't check prices and assume the 'low cost' carriers always offer lower prices, which of course is totally wrong.
Harry Livesey
Oct 20th 2011, 20:27
we fly air malta from manchester and price is very good
Ric Humphreys
Oct 21st 2011, 19:05
Got something to do with AirMalta being a Full Service Airline and the other s being akin to Bus Services !!!!!