VAT refund on funeral

My father passed away last March and in April I presented the funeral receipts to the VAT Department for refund. My documents were acknowledged by a letter dated April 21 (I had to phone twice so that this acknowledgement was sent to me). Up to this...

My father passed away last March and in April I presented the funeral receipts to the VAT Department for refund. My documents were acknowledged by a letter dated April 21 (I had to phone twice so that this acknowledgement was sent to me).

Up to this date I have not yet received the refund. When I phoned a few days ago to see what progress has been made I was informed to wait until the end of November and then phone again. In the meantime, I got several bills from the various government departments to refund an amount of pension received extra (this to be done within a week) and also the income tax bill for 2010.

Does a refund have to take so long to be received by the sole heir?

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