Premier customers to enjoy more benefits

People with deposits or investments of up to approximately €70,000 are eligible to become HSBC Premier customers.

Premier customers enjoy the bene­fits associated with the HSBC Premier Master Card, such as worldwide discounts and special offers available under the HSBC Premier Privileges programme as well as access to the HSBC Premier loyalty rewards programme.

The HSBC group recently refurbished its branches and established its Premier Direct phone service.

This will offer customers a more dedicated relationship with manage- ment, backed by tailored banking services, specialist advice on wealth management and assistance with relocation anywhere in the world.

HSBC Premier provides services to all family members, including local and international recognition, preferential saving rates and features to help teach younger children the value of money and slowly develop financial independence.

Gregory Inglott, head of HSBC Premier in Malta, said: “As customers increasingly seek added value from theirbanking relationships, we have strengthened our approach and service.Our relationship managers have undergone significant training and are now in a better position to deliver an excellent service.”

Premier customers can count on immediate recognition and a consistent global service in any HSBC branch or officein 89 countries, while enjoying free withdrawal service at ATMs worldwideand free global travel insurance for the whole family.

Forty of these countries also have Premier centres offering specific services for HSBC Premier customers. Malta recently joined the list, with two Premier centres in Swieqi and Valletta.

“With busy schedules and international mobility, putting the customer at the heart of our business is crucial. The latest survey shows we have earned a high customer satisfaction score, the sixth highest service standard in the group,” Mr Inglott added.

For more information, one mayvisit an HSBC branch, call PremierDirect on 2148 9100 or log on to www.hsbc.com.mt/premier.