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Arriva still 100 drivers short

Arriva still has a shortage of 100 drivers, despite having brought in 70 drivers from abroad, Transport Minister Austin Gatt said in Parliament today.

Replying to questions, the minister noted that he had acknowledged that Arriva was not delivering the service that had been promised. The company had a number of operational problems, and it is due to present a statement to the authorities today or tomorrow about how it will bring the bus service up to the required standard by September.

The authorities, he said, would examine the statement in the light of the commitments that had been made, while also recognising the progress that had been made from the old system.

Replying to other questions, the minister said that out of 71 routes, there had been complaints about 18 and these were being catered for in a reform of the routes announced last week.

Reacting to a complaint about waiting time for commuters, the minister said the main issue which was causing this problem was the fact that out of a planned driver-complement of 570, Arriva was still missing 100 drivers, despite having brought in 70 drivers from other countries.

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Mr mario aquilina

Jul 26th 2011, 22:54

Wait and see. The drivers from oversees will have their work permit renewed once the 30 days are over.

The government knows the loopholes.

Kathryn Zahra

Jul 25th 2011, 20:50

Yes you're right, maybe there were no plans involved, maybe it was bad planning and perhaps it could have been wrong for the Arriva management to undertake this project altogether. Hypothesis, hypothesis, hypothesis.

I understand that you were replying to the comments left by Mr. Holme, as well as previous articles featured on the Times of Malta which discussed tattoos and Arriva work ethics. However, Arriva never issued statements that the inability to speak fluent Maltese and visible tattoos would result in a potential candidate not to be chosen. It seems that Arriva employ people with visible tattoos, but they require the person to wear long sleeves, and personally I think that this is fair. (After all they do spend most of their time in A/C whilst at work...)

My statement on the inaccuracy was mostly addressed to those disseminating wrongful information in the form of sentences which includes phrases such as: "...according to the word of Arriva...". Yet I agree with you, there has been some absence from both Arriva and TM.

Marco Farrugia

Jul 27th 2011, 11:50

agreed

James Floris

Jul 25th 2011, 17:06

If other situations elsewhere are anything to go by, Ms Grech, the Triq-Bisazza situation will have been much bigger than a simple re-route. For a start, all the telematic equipment for the route will have been installed in the street, and all the software will have been programmed for signals to be gathered from the street transmitters.

As soon as the buses don't pass the correct transmitters in the correct order, alarms would go off to alert the controllers of a bus delay/disappearance, and all the display boards further down the route would lose their data source.

The buses themselves, notwithstanding the technology problems, would now take longer than previously scheduled as they traversed the diversion, which would put the operator into an immediate failure of standards position.

The cost of the installation of the telematics (mandated by the contract) was borne by the operator, as would be the costs of their removal and reinstallation on the diversionary route, plus the additional operational costs of fuel, wear and tear and perhaps different forecast usage figures for omitting certain stops. There would also be effects to the route schedule and standards failures mentioned above, as well as knock-on problems with the impact on the routes and schedules operated by affected buses later in the day.

None of which would have been anything to do with, or the responsibility of the operator. Instead, two of our government departments didn't talk to each other and in so doing created a problem that incurred costs and exposed potential liabilities on a third party under their contract. Accordingly, the strictures of their own contract, and the lack of flexibility that it gives to the operator, coupled with minimal relative subsidy and high levels of capital expenditure demanded of the operator, meant that a financial balancing payment was essential. If an agreement had not been reached, then the operator would have been in a strong position to take legal action against the departments that didn't communicate.

This, of course, was all agreed pre-July 3rd, when Transport Malta still apparently believed that their new system specification would work and that Triq-Bisazza would be the only problem that would have to be dealt with.....

Steve Elliott

Jul 25th 2011, 16:11

someones not being truthful

Mr Bernard Farrugia

Jul 25th 2011, 15:05

hahaha

A Camilleri

Jul 25th 2011, 15:46

Our posts were probably in the queue together :)

Mr Charles camilleri

Jul 25th 2011, 14:35

Remember adequate wages and conditions have to be met by adequate bus fares.

Tony Zammit

Jul 25th 2011, 14:39

agree with you 100%............. for 35 Euro part time job is better..

Adrian Pavia

Jul 25th 2011, 14:48

ifhem jekk 14000 mhix paga adekwata ma nafx jien. P.S. xufier qalli li jaqla' hekk jekk gideb ma nafx.

Mr Tony Gatt

Jul 25th 2011, 15:49

Why doesn't someone say what these drivers' total wages will be?

Mr Tony Camilleri

Jul 25th 2011, 22:42

Mr Tony Gatt since you seem to be happy with the wages the drivers were getting, why don't you volunteer to work with NON-Arriva-L for that wage?

Marc Alan Spiteri

Jul 26th 2011, 16:25

@Mr Adrian Pavia - ic-cifra li smajt jien hija ta' xi 230 a week

Kathryn Zahra

Jul 25th 2011, 15:45

The bendy buses can hold up to 84 standing passengers. Nevertheless, I don't know the level of "packed" you are referring to.

A Camilleri

Jul 25th 2011, 16:23

In my opinion, NO passengers should be allowed to stand on those dangerous things. Seated passengers only. Better still GET RID!

Mario Pace

Jul 25th 2011, 17:07

No thay shouldn't be that full, only about 15 standing passengers but there are so few buses running such long journeys that they are being packed like sardines or anchovies!!!

Kathryn Zahra

Jul 25th 2011, 18:20

@Mr. Pace: Oh.God. The bendy buses can hold up to 84 standing passengers. This.Is.Written.Inside.The.Bendy.Buses.Themselves.

Fiona Camilleri

Jul 25th 2011, 14:34

I ask myself the same thing

E SCIBERRAS

Jul 25th 2011, 14:48

Exactly. It is much easier to live on benefits than having to work for your money.

Mr Stanley Fenech

Jul 25th 2011, 14:32

Would you expect driver with 30 years experience in driving, and an accident free history to be employed as a driver with the public transport in the UK even if he/she is not fluent in English? How would you help or give any directions to an old Maltese speaking person who might not be able to understand English (which is not a necessity for him to live comfortably in his home country)?

Mr Joseph N. Attard

Jul 25th 2011, 14:01

Inability to speak fluent Maltese? Then how do you expect to swear back at your passengers?! :-)

Mario Pace

Jul 25th 2011, 14:15

It's 35 euros on top of their 8 hour shift pay, which in a week amounts to about 300 euros but that is still lacking behind other european drivers and the need to adjust to big 12 m buses and bendy dangerous coaches.

There are no job applications coming through for drivers to train up on the Arriva site or from other sources. Tatooes do not rule you out. They just want them covered up but that's discrimination in the summer heat, although I won't have one for anything.

Mario Pace

Jul 25th 2011, 14:16

It's 35 euros on top of their 8 hour shift pay, which in a week amounts to about 300 euros but that is still lacking behind other european drivers and the need to adjust to big 12 m buses and bendy dangerous coaches.

There are no job applications coming through for drivers to train up on the Arriva site or from other sources. Tatooes do not rule you out. They just want them covered up but that's discrimination in the summer heat, although I won't have one for anything.

James Dewar

Jul 25th 2011, 15:04

Yes,Graham, sad as it may be, according to the word of Arriva, your inability to speak fluent Maltese coupled with your neck tatoos does clearly mean that you must be incapable of driving a passenger carrying vehicle competently and safely!! Their logic, especially in the current "emergency" situation escapes me, but so also does the logic of the two - tier fare system, the "scenic" indirect routes network and the introduction of a new transport system with inadequate personnel at the height of the tourist season!

mark leaver

Jul 25th 2011, 15:50

I have put in a request for a transfer to Arriva Malta, I currently work for Arriva in England. They agreed to me starting in October, this was agreed in may and im still waiting for my start date! I am currently learning Maltese, but there was no talk of me knowing it fluently as that would be an impossibility until i move there? Thought they would be sending me begging letters by now to start driving over there but no word as yet!!

Victor Boyde

Jul 25th 2011, 15:50

Dear Mr Holme, tattoes are a fashion and a statement to many. However, a wage of 35euro is extremely poor. They should be paying £10.00 Maltese lira (rate is equivalent to 2,3 euro per Maltese pound) an hour. Then you will see a queue for Their H/O to Sliema.

Kathryn Zahra

Jul 25th 2011, 16:09

The misinformation in these comments... Mr Holme perhaps you should stick with the first argument, that is, you refuse to work for 35€ a day. Your inability to speak fluent Maltese has nothing to do with this. With regards to the tattoos, may I remind some of you that those having to wear long sleeves do so in buses, most of which offer air condition. Mr Dewar, the new transport system was not planned to feature "inadequate personnel" - this was a direct result of the circumstances that occurred just as the service started. I think it was wise for Arriva to introduce the system now; at least in this way they can hire subcontractors to help them out where needed (a service which would have been unavailable in September).

Oh and Mr. Dewar, from where did you pull this out? "...according to the word of Arriva, your inability to speak fluent Maltese coupled with your neck tatoos does clearly mean that you must be incapable of driving a passenger..." What word? When did they say so?

Mr Graham Holme

Jul 25th 2011, 16:48

Hahaha,Mr Attard,great sense of humor,love it,but sure I could get by,the universal sign language,2 fingers
Mr Dewar,I have 30 years experience,both ,bus,continental coach driving,accident free,but I am ruled out for reasons stated(Is Arriva giving the English drivers coming to Malta a crash course in Maltese?)Also one of the small tattoos on my neck is that of the Maltese cross,can not get more patriotic than that?
Mr Pace,the summer heat,I would have to drive in a polo neck sweater,or wear a scarf .I am sure the travelling public could not care less if the driver sports tattoos or not as long as he,or she is courteous,polite,officiant ,a good safe driver,and punctual

Anthony Borg

Jul 25th 2011, 18:43

@ mark leaver
Now, here's a chap who took the bulls by the horns - learning Maltese is no easy task for anyone outside these shores!
-
Mark, I would just love to hear your accent in Maltese when you finally make it here! Good Luck!

mark leaver

Jul 25th 2011, 19:42

@ Anthony Borg. I only think its fair that we learn the Maltese language. Its definitely not an easy language, but I respect that it is required for employment with arriva

Anthony Borg

Jul 25th 2011, 21:03

@ Mark Leaver
First and foremost you must learn to say : " Ersqu Lura Jekk jogħġobkom!" (Move back please).
Those standing up have a nasty habit of congregating behind the driver's cabin blocking the aisle.
:-)
Hope to see you here Mark!

Anthony Borg

Jul 25th 2011, 21:08

"Arriva Subito!"

Ms F Goodwin

Jul 25th 2011, 14:32

It's really depressing that people still believe this misinformation.
The sum of 35 euros refers to the 35 euros compensation they get for working a split shift, ON TOP OF their hourly wage.

E SCIBERRAS

Jul 25th 2011, 14:36

Please get your facts right. Thirty five Euros is over and above the daily wage.

Mr Michael Buhagiar

Jul 25th 2011, 15:24

parrots speak louder than facts. especially red parrots who want to destroy Arriva and thinking that the vulgar and criminal bus drivers w e had will be back. Nada man. they are gone forever.

S. Camilleri

Jul 25th 2011, 16:00

@ALL
I know that fact but that's the information that Joe Public and prospective drivers know and no sane man/woman will apply for a job paying that much.

Plus the actual hourly rate is only slightly better than €35 per 8 hours

Carmel Cilia

Jul 25th 2011, 16:00

The weekly wage is just 180 euros for a 40 hour week. The 35 extra euro is for a split shift and this according to the agreement should only apply once a week so the wage is 180euros plus 35 euros for a split shift. Out of this one has then to pay his weekly contribution and Income tax.
That means less than 200 euros home take pay. However it seems to certain people that this is quite a reasonable wage. Kemm kemm ma tmutx bil guh.

Tony Zammit

Jul 25th 2011, 18:39

Ms F Goodwin" 35 Euros a day one also get additional 35 euros compensation if his/her shift is more then 12hrs.
"Most cases" most of the drivers shift is no more then 11.5 Hrs..


Now you know...these drivers work 11.5 Hrs

Mr Charles camilleri

Jul 25th 2011, 14:38

I think there had to be a chose of either during the tourists' season or during the school days.

James Dewar

Jul 25th 2011, 14:53

It was whoever swallowed Arriva's propoganda hook, line and sinker! No doubt they probably still believe the moon is made of cheese as well!!

B. Pollacco

Jul 25th 2011, 16:00

its better than making US students MISS OUR LECTURES because of the implementation of the new buses !

Mr Michael Buhagiar

Jul 25th 2011, 15:21

il-hrafa li rrakkuntajt tista tapplika ghalik inifsek. Kemm hu facli tipponta subghajk lejn haddiehor meta tlieta qed jippuntaw lejk.

E SCIBERRAS

Jul 25th 2011, 14:32

Please read yesterdays Sunday Times of Malta. There was a big advert requesting Drivers with ARRIVA.

Mr William Pierce

Jul 25th 2011, 14:37

There was an Arriva advert for Drivers in Yesterdays Times of Malta Classified.

I know someone who put in an application over one week ago with refs and police conduct certificate but has yet to hear a thing.

Ivan Camilleri

Jul 25th 2011, 14:41

Mario, apparently, 1000+ people applied for the job.....i guess they already have a waiting list to pick from...

Mr C Cassar

Jul 25th 2011, 14:45

No adverts in Malta because the Maltese aren't up to working in a modern disciplined transport environment. They're looking for drivers in other countries who have the experience of working in a modern transport operation. The Maltese had their chance. It's not as if a handful caused problems but closer to 200 of them. It was quite predictable but Arriva had their hands tied since it was a government decision to guarantee jobs for the old Maltese drivers.

Still, at least using those from abroad we likeley to get a proper service once they manage to fully staff up again.

Mr Jo Camm

Jul 25th 2011, 13:55

Very simple reply. Some still want to discredit Arriva and the Government, while others do not dare apply as they might be victimised.

Phil Humphries

Jul 25th 2011, 14:48

You could ask Austin Gatt, but he'll probably have retired from politics before you get an answer, so don't hold your breath.

And when the EP orders the fares to be equalised, and they are equalised at the tourist rate, does anyone think that the man who started this whole mess will give a fig ? - Yeah, of course he will. As if !

Alastair Ives

Jul 25th 2011, 15:42

So many things wrong with this. Firstly the claim that fares are exorbitant - they remain amongst the cheapest in Europe, and it's unclear if it is even a fare increase, it depends on your route. Granted it will be an increase in some circumstances, but you would still pay much more for the same length of bus journey pretty much anywhere else in Europe.

Secondly, if you are a non-Maltese living in Malta you are eligible for an ID card, which is free - show it and you will pay resident rates. If a driver sees someone who 'looks Maltese' or is speaking Maltese get on a bus they probably won't bother checking their ID, but that is not discrimination, it is just avoidance of a pointless measure because they already know the person in question is a resident, if you look like you're not from here they're going to be more likely to check you live here, which is just common sense.

Thirdly, tourists pay more for two very good reasons. For one, Maltese residents typically use buses in Malta a lot more over the course of a year, so they get a discount for buying in bulk. That is not unique to Malta, there are resident/bulk discounts for frequent users in the majority of public transport systems, if not all of them. Also Maltese taxpayers foot a huge annual subsidy (if I remember right €6M) to Arriva.

E SCIBERRAS

Jul 25th 2011, 14:39

If I read correctly in the Sunday Times yesterday the Marsascala 'internal' route is going to run as before. Also the route from Cospicua to Zabbar and Marsascala is also going to start operating again.
Correct me if I am wrong.

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