Do I need a fiscal receipt to complain about faulty goods?

A: When claiming for remedy, you need the proof of purchase. Ideally this proof of purchase is the fiscal receipt, as it usually contains all the information about the purchase, such as details of the product purchased, how much it costs, and also when and from where it was purchased.

Therefore, it is always advisable to keep the receipt to claim a remedy from the shop if anything turns out to be wrong with the goods.

However, if you do not have such a receipt but you have a credit card slip, check stub or bank statement, these may be enough as proof of purchase.