• When we make an order and pay a deposit, we enter into a legally binding contract.

• After paying a deposit, we cannot just change our mind and expect the trader to give us back the deposit paid.

• When we change our mind, consumer law does not entitle us to a remedy or refund. Any solution in these cases should be discussed and agreed on with the trader.

• Our legal right for redress applies when the product purchased results defective or is not in conformity with the contract of sale.

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