Online shoppers victims of online fraud

According to a recent YouGov survey, commissioned for eWise payo, the first and only UK bank inclusive Online Banking ePayments solution, one fifth (21 per cent) of British adults who have made a purchase online have been a victim of online fraud.

The research also showed that nearly all – 88 per cent - of online shoppers have either been the victim of online fraud or are worried that this is something that will happen to them in the future.

95 per cent of online adults indicated that they have made purchases online, with well over two-thirds (70 per cent) of those stating they pay for goods at least once per month.

More than two thirds (69 per cent) agreed with the statement: ‘I am concerned about security when paying for goods/services online’. And over half (54 per cent) confirmed that they have abandoned an online purchase in the last year, due to fears relating to the security of their details.

Interestingly, when online shoppers were asked if they agreed that they are concerned about security around making online purchases, the proportion which stated they are increased with age. Respondents were asked to pick the two payment methods they feel are most secure when making online purchases.

Only 20 per cent made debit cards one of their top two choices. Commenting on this finding, John France, managing director at eWise payo, said: “This is a worrying sign, it seems banks and consumers have drifted apart.