Hazard in homes from new gas cylinders
On Sunday morning I called Liquigas about a problem regarding a green gas cylinder. After a second call, eight hours later, a technician returned my call to “resolve” the problem. I explained that when I installed the regulator on the green cylinder,...
On Sunday morning I called Liquigas about a problem regarding a green gas cylinder.
After a second call, eight hours later, a technician returned my call to “resolve” the problem.
I explained that when I installed the regulator on the green cylinder, gas was heard coming out of the tank rather than also passing through the pipe.
On the other hand, when I used it on an old yellow cylinder, all worked well.
The “technician” came up with an answer that astounded me. Simply that the old blue regulator, with a black switch and red pin, does not properly fit the new green cylinders.
Result: I have to buy a new regulator to fit the new green Liquigas cylinders; and to boot they are only sold from the truck drivers or from the Liquigas distribution centre. I catch the whiff of a monopoly.
Is Liquigas such an irresponsible and unconcerned company that they have put on the market these green cylinders without informing their clients about this fire hazard?
Who of the powers that be gave them the go-ahead to release these cylinders to unsuspecting homes? What tests were made before their release? Is the fire section of the Civil Protection Department happy with the risks involved?
Why do we have to buy a new regulator when it was Liquigas who has changed the specifications on the green cylinders? Could Liquigas be held responsible for any resulting fires?
Finally, Liquigas should note that only five numbers and not eight can be read from the telephone number they have put on their plastic sign near the top of the cylinder. Great for an emergency.