• Regardless of the kind of commercial guarantee given, consumers have a two-year legal protection on goods purchased.

• It is our consumer responsibility to report any defects as soon as possible not later than two months after discovering the defect.

• If the remedy opted for by the trader causes us significant inconvenience which cannot be resolved, we may request another solution.

• What the law entitles us to prevails over any company policy or the terms and conditions of commercial guarantees.

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