Weekly consumer tips

• The right for redress is a consumer’s basic right. • The Consumer Claims Tribunal helps consumers resolve a dispute with a trader. • Consumers do not need to hire a lawyer to represent them before the Consumer Claims Tribunal. • It is in the interest...

• The right for redress is a consumer’s basic right.

• The Consumer Claims Tribunal helps consumers resolve a dispute with a trader.

• Consumers do not need to hire a lawyer to represent them before the Consumer Claims Tribunal.

• It is in the interest of both parties to attend the sitting and to be well prepared.

• Whoever wins the case may enforce the tribunal’s decision, just like a court judgement.

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