• All products purchased must be fit for purpose and as described.
• When goods are defective or not as described, the seller is liable to provide a remedy, such as repair or replacement or, failing these, part or full refund.
• A remedy can be claimed within two years from delivery of the product.
• Proof of purchase is necessary to claim one of the remedies granted by law.
• The trader must be informed of any lack of conformity within two months from discovery of the defect.
• If the trader does not accept liability, call freephone 8007 4400 and lodge a complaint.