• Before paying for any kind of service, we must gather as much information about it as possible as well as its provider.
• We should shop around and not only compare prices but also quality standards and reputation.
• We should ask for after-sales guarantees. If agreed to, such guarantees should be given in writing.
• If a service is not carried out satisfactorily, we should complain immediately and request a solution.
• We should seek the assistance of the Consumer and Competition Department if our complaint with the trader remains unresolved.