Hainan airlines wins prestigious five-star rating from Skytrax

Hainan Airlines was awarded the honour of a “Skytrax Five-Star Airline” at a gala awards ceremony in Beijing. The award was presented by Skytrax president Edward Plaisted to Hainan Airlines President Wang Yingming. With this award, Hainan Airlines officially becomes the world’s seventh five-star airline.

London-based Skytrax, a research and certification organisation for the air transportation industry founded in 1989, evaluates more than 200 airlines around the world each year in regards to their service quality. The star rankings reflect the customer experience – not just the platform of product standards offered by an airline such as cabin seating, in-flight entertainment and catering, but the assessment of service quality – using a rating system made up of more than 800 different areas of product and service delivery for each airline.

Founded in 1993, Hainan Airlines has grown into a successful international airline offering personalised and gracious service. It was the first mainland Chinese airline to be awarded Skytrax four-star status in 2009.