Weekly consumer tips

• Before we buy anything we should ask about the shop’s returns policies. • We should check about any terms and conditions attached to a shop’s returns policies, such as by when the unwanted gift should be returned. • Keep in mind that not all products...

• Before we buy anything we should ask about the shop’s returns policies.

• We should check about any terms and conditions attached to a shop’s returns policies, such as by when the unwanted gift should be returned.

• Keep in mind that not all products are exchangeable. Certain types of goods may be excluded.

• A cooling-off period applies for goods purchased online.

• To return goods purchased online, we may be requested to pay for postage to send the goods back to the seller, even during the cooling-off period.

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