The Melita Sports season ticket offer mentioned in John Caruana’s letter (October 19) is clearly explained to prospective customers in a very straightforward manner in all communication, verbal and written.

There is no catch to the offer, so much so that as Mr Caruana himself confirmed, Melita’s customer care representative immediately informed Mr Caruana that to benefit from the discounted €9.99 per month sports package, the customer needed to commit to a one-year term, alternatively the customer could opt to subscribe on a per month basis at €12.99 per month.

This particular sports package was created to reward loyal clients who commit to a package on a longer-term basis. For the last years, Melita has always offered a season ticket subscription with preferential rates for clients opting to take the offer on a 12-month basis, common practice with other local and international pay-television operators.

Besides drastically reducing the price of the Sports package, we are now also giving all those who are subscribed to the L and XL package free access to premium sports content. Four new Melita sports channels, Football Stars 1, Football Stars 2, All Stars and All Stars HD are available to XL customers while Malta Stars is also available to L customers. Football Stars 1 and 2 broadcast live international football games such as the Primera Liga, Bundesliga, the Coca-Cola Championship, Carling Cup, Bayern Munich TV, Barca TV and other international matches while the All Stars channels broadcast a wide variety of other international sports including WWE Wrestling, TNA Wrestling, NBA basketball matches, Red Bull Events, Boxing and many more.

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