Alert for internet banking users

Bank customers should be on the alert for any unusual features or occurrences upon accessing and during the use of internet banking sessions, the Malta Bankers’ Association said.

It said in a statement it is aware that there have been attempts at tampering with online banking transactions.

Although these transactions were immediately identified, resulting in no damage, internet banking users should immediately contact their bank if they noticed any irregularity.

Banks in Malta have not made any changes to their internet banking or their security identification procedures. Therefore, users who noticed unfamiliar or repeated requests to input security codes should contact their bank without delay.

The local banking community strongly recommended that users regularly carry out anti-virus checks of their computers, and ensure that security patches are up-to-date.

Users should also ensure that their browsers displayed the clickable security lock feature for the entire online banking session.

They should use the latest versions of internet browsers whilst ensuring that anti-phishing features are not disabled, it said.