Melita’s sports channels

After losing out to competitors on English and Italian league football, Melita Cable has reduced the price of the Sports Channel package to €9.99 per month. But what is not clearly stated is that this package is limited only to Champions and Europa...

After losing out to competitors on English and Italian league football, Melita Cable has reduced the price of the Sports Channel package to €9.99 per month. But what is not clearly stated is that this package is limited only to Champions and Europa League and Club World Cup games.

All the other sports competitions that are still aired by Melita, such as Spanish and German league matches, are now being shown on five new Stars channels, and not the Sports channels.

These channels are only available on the full TV package and one cannot purchase these alone. So if someone is on the basic or medium packages, and pays for Sports Channel, one cannot watch, for example, English Carling Cup matches, unless one pays more.

When I called customer care about this, the reply was “... so that we can serve the customer better”.

May I ask Melita Cable to explain how is it that to be able to see all the sports channels aired by Melita I need to purchase the Sports Channel plus the full TV package with channels such as Baby TV and Body in Balance TV, among others? I fail to see how I am being better served.

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