As I was taking my usual daily stroll around St Paul’s Bay, I witnessed a shocking experience at about 6.20 p.m.

Three Spanish tourists were waiting for bus No. 645 from Ċirkewwa to Sliema, on a bus stop at the main road. The bus just drove past without stopping, even though they waved it down. The driver seemed too busy on his mobile phone to notice them, or did not bother to stop; and the bus was not full up. Even I waved for him to stop.

I stopped at the police station to report the matter but as I had not managed to get the bus number it was not possible to lodge a report. The officer was helpful and offered to call the bus terminus and see what could be done.

Roll on bus reform and let’s see some customer care and satisfaction.