Deloitte has been top ranked in all three high-level categories evaluated in Forrester Research, Inc.’s new report, “The Forrester Wave Information Security And Risk Consulting Services, Q3 2010.” These categories include current offering, strategy, and market presence.
The report highlighted Deloitte’s strong client focus, technical expertise and extensive service offerings as setting it apart from others in the risk and security consultancy space.
“I am delighted with this independent recognition of Deloitte’s market leadership in security and risk consulting,” said Adel Melek, gobal leader of information and technology risk at Deloitte Touche Tohmatsu Limited (DTTL). “It’s no surprise to us that Forrester cited a ‘maniacal customer focus and deep technical expertise’ when awarding its top honours. Deloitte has made a substantial investment in this area, and clients are now reaping the benefits.”
“We believe this recognition by Forrester provides additional evidence of Deloitte’s exceptional capabilities, not just in security and risk consulting, but across the full range of professional services,” said Mark Layton, DTTL global enterprise risk leader.
“Deloitte continues to set a standard of excellence that clients value and competitors aspire to.”
The Forrester report highlights a number of Deloitte’s strengths such as a strong client focus and technical expertise, high-quality deliverables and the ability to solve complex issues and extensive service offerings and continued investment.
“Deloitte’s vision of becoming the client’s trusted partner, coupled with its extensive list of services and technical and business experience separates it from the rest of the pack. Information security, privacy, and IT risk remain top corporate priorities for Deloitte, and this is evident in the company’s recent investments. Deloitte also has an aggressive growth strategy, with plans to invest heavily in emerging areas in this space. It has an excellent customer support structure. Client references pointed to flexibility, project management, and quality of relationships as areas of strength and contract terms and limited services in certain geographies as areas of potential improvement.
“Deloitte also attracts a more mature client base and excels in solving complex problems while consistently producing high-quality deliverables for its clients. If you have a large and complex environment and are dealing with complex issues that require an understanding of the business process and deep technical capabilities, you should look to Deloitte,” the report pointed out.