Weekly consumer tips

• Consumer law applies to all kinds and types of products we purchase. • The goods we purchase should be as described or promised by the trader during the sale, and must also be fit for their intended purpose. • It is the seller who sold us the goods...

• Consumer law applies to all kinds and types of products we purchase.

• The goods we purchase should be as described or promised by the trader during the sale, and must also be fit for their intended purpose.

• It is the seller who sold us the goods who is responsible when goods turn out defective or not in conformity with the contract of sale.

• Proof of purchase may be necessary to obtain the requested remedy.

• A complaint with the Consumer and Competition Department should be lodged when no agreement with the seller is reached.

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