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Arriva chosen as preferred bidder for new bus service

"Malta and Gozo will have one of the youngest, most modern and most environmentally friendly public transport fleets in Europe" - ministry

An Arriva bus at a bus station in Liverpool.

Transport Malta has invited Arriva (Malta) Consortium for talks after it was selected as the preferred bidder to run the bus service.

The competitive process, which started on July 14 last year, was based on technical parameters as well as financial bids.

The points awarded by the Evaluation Committee at the conclusion of the tender evaluation process were:

Maximum

Arriva (Malta)

Transdev Plus

Technical

185

122.51

177.37

Financial

315

250.00

20.00

Total

500

372.51

197.37

Arriva (Malta) did not appeal when the technical scores were published and Transdev Plus did not appeal the final adjudication, the Transport Ministry said.

Arriva (Malta) Consortium is made up of Arriva International Ltd (holding a 66.66% share) and Tumas Group (33.3%).

At the bidding stage, Arriva (Malta) Consortium notified that Malta Land Transport plc (a company owned by a number of the operators of the current public transport service) holds an option to purchase a maximum of 10% of the shares in the new company.

Arriva is one of the largest transport services organisations in Europe, employing more than 42,000 people and delivering more than one billion passenger journeys across 12 European countries every year. It is quoted on the London Stock Exchange that in 2009 registered revenues of GBP 3,147.8 million.

€47m INVESTMENT INCLUDES 230 BRAND NEW BUSES

"Arriva brings to Malta, expertise and professional management, as well as €47 million investment in a sector where it is sorely needed," the ministry said.

"Arriva has by far exceeded the minimum expectations set out in the tender published by Transport Malta, which required as a minimum, buses that were not older than 15 years and a minimum Euro III standard with air conditioning and accessibility for persons with disability," the ministrry added.

The fleet being provided by Arriva will:

· cost €35 million at the start-up of the new service;

  • include 230 brand new Euro V buses;
  • include an additional 86 buses all with Euro V engines that are between 2 and 7 years old;
  • ensure improved accessibility and comfort: the entire bus fleet will be wheel-chair accessible and air conditioned in addition to the improved safety standards of contemporary bus design that only a fraction of today’s bus fleet is equipped with;
  • the new vehicles will include 13 electric-hybrid vehicles that will be used to provide services in historically and environmentally sensitive areas including Valletta, Cottonera, Attard and its surrounding villages, Victoria and a number of routes in the Gozitan countryside;
  • be air-conditioned and equipped with on-vehicle destination and ‘next stop’ electronic displays;
  • be washed every day to retain the highest standard of cleanliness but specialised equipment will be used to re-cycle 95% of the water;
  • be strictly maintained and undergo daily technical checks in accordance with international engineering standards.

This will mean that Malta and Gozo will have one of the youngest, most modern and most environmentally friendly public transport fleets in Europe.

AIR QUALITY IMPROVEMENT

The ministry said that an independent report it had commissioned found that when compared with the current bus fleet, a bus operation running with a Euro V engine standard was expected to lead to a 48% reduction in hydrocarbons, a 94% reduction in particulate matter, a 70% reduction in oxides of nitrogen and a 55% reduction in carbon monoxide.

The study, which compared the typical performance of engines of the existing bus fleet with a Euro V engine fleet working on the same basis, did not take into account the improvements to air quality that could be reasonably expected as more people switched to the buses.

"The fleet improvement combined with various other environmental initiatives that Arriva (Malta) undertook to implement, such as fitting eco-driving technology to vehicles, tyre inflation monitoring and turning engines off between journeys, will go a long way in supporting Malta’s effort to improve air quality, particularly in urban areas," the ministry said.

TARGET TO INCREASE BUS PASSENGERS BY 54%

It added that Arriva undertook in its submission to make their Malta project a model of sustainable development.

Its target is to increase bus passengers by 54% over current levels of use by the end of the 10 year contract term while reducing the carbon footprint of Malta’s bus operation by 15% in 2017 over 2011 numbers.

"The reduction from the carbon footprint of today’s bus operation is almost inestimable given that the average age of the bus fleet before the changeover to the new system is of over 30 years which will be going down to less than two years overnight when the new service starts," the ministry said,

Arriva also undertook to provide all the services on the extensive network required by the government in the tender process as well as night services connecting various destinations around Malta on a 24-hour basis on weekends all year round and all week during the summer months.

The bidder also undertook to employ around 1,100 people in Malta’s public transport operation, more than double existing numbers, creating new jobs for hundreds of people never before connected with the transport industry.

"It also undertook to set up a new specialised training centre bringing the level of training in the transport sector in Malta, in terms of driving, operating systems and most importantly customer services, from its current abysmal levels to international standards. This will be combined with a secondment programme for experts from other jurisdictions served by Arriva to train local service providers," the ministry added.

Arriva will introduce contact-less smart cards and several new ticket vending machines. It will also operate through agents across Malta and Gozo to ensure easy access to the services for tourists and locals alike. In addition it will provide extensive passenger information, with information panels on each stop, route information on all buses, publications, on line information and a call centre.

Passenger information will also be provided on around a 100 electronic bus stop displays that will be coordinated with vehicle tracking technology that will inform bus passengers in real time on bus arrival times.

Arriva Malta also said it would support, with maintenance facilities and volunteer labour, a heritage bus museum for retired traditional buses if one was to become established.

"Transport Malta now has the task to secure the best possible deal in its negotiations with Arriva to ensure that public funds are spent in the most cautious and responsible manner in exchange for the highest standard of service the Maltese public and their visitors are right to expect," the ministry said.

'A STEP CLOSER TO THE REFORM MALTA HAS BEEN HOPING FOR' - GATT

Minister Austin Gatt said that Malta was now a step closer to the reform the country had been hoping for.

"It is wrong to assume that we can bring about this massive change without investment, both public and private. We do believe however that the rewards the country will reap will go beyond the monetary. Cleaner air, reduced congestion, increased accessibility and improved mobility will be a social, economic and cultural reform that will go far beyond the narrow but highly visible difference made by a new bus fleet on our roads.

“The reform is far from completed. Quite apart from the fact that Transport Malta still needs to complete negotiations with the preferred bidder on the best possible terms for commuters and the public purse – and that will not be an easy ride – the reform will be a failure if all it does is switch old buses with new ones. The success can only be measured over several years, as we get over the inevitable hitches of the first few months and start convincing more people to make the ‘modal shift’, travelling less often by car and more often by bus. We have a long way to go yet.”

The new bus service is expected to be rolled out six months after a successful conclusion of the negotiations that are expected to commence in earnest in the coming days.

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Comments

V. Gauci(on 2/8/10)
p.ellul(on 2/8/10)
x'naqra ta kummenti dawk, veru jaghmlulek kuragg ee,

nahseb ghad jigi zmien li nghidu kemm konna ahjar meta konna ghar:))
Matt Bonanno(on 2/8/10)
This is a quote from another review site:

"The Arriva drivers in Leicester also seem to include a fair number of people who are either completely insane or...no, they must be completely insane. On a journey back home last week the driver nearly crashed into a van, then reversed 100 yards back down a main A-road, and then drove for about 10 seconds whilst reaching for something at his feet. It was slightly worrying, to put it mildly."

I wonder if we'll actually end up missing our good old grumpy lot...
Matt Bonanno(on 2/8/10)
For me the drivers can wear whatever they like as long as the routes are more flexible and the last bus from Mgarr to Valletta isn't at 7.30 (6.30 in winter). Apparently Transport Malta thinks we don't go out and stay in tending to our strawberries and pumpkins before going to bed so we can rise early and feed the chickens.
Neil Briscoe White(on 1/8/10)
All the talk is about the new buses, the technical upgrades and the money investment. But the changes will stand or fall on the willingness of the company and the determination of the government to ensure that the DRIVERS give a professional service. Will they dress reasonably, not wear string vests? Will they stop short-changing passengers? Will they no longer insult passengers? Will they be automatically dismissed when they assault passengers and not let off with a mild slap wrist just because they were feeling psychologically disturbed because they couldn't shoot birds the evening before? Will they drive in a professional manner and actually pull into bus stop lay-bys where they are provided and not insist on staying in the middle of the road to block the progress of other drivers? Will they be trained to recognise that they have to stop at red traffic lights and pedestrian crossings just like every other driver? Will they watch the road and not leer at the pretty girls walking on the sea front on the lucrative Sliema Paceville bus routes? Love buses, but hate the drivers. Presently I would rather walk to Valletta over hot coals before I would take a bus!
R.Borg(on 1/8/10)
GOOD LUCK!
INDEED, YOU DO HAVE A NUT TO CRACK!
CERTAIN INDIVIDUALS PREFER THE 'STATUS QUO'!
AND LONG LIVE THE PROFETS OF DOOM!
vaughan hitehead(on 1/8/10)
dont celebrate this. they are the worst bus company going. they took over from mkmetro in milton keynes where we had an exellent bus service. arriva came along , cut out bus services which meant changing busses where before it was a journey on 1 bus and also doubled the time to get to places. busses dont turn up - there is no warning of this on their electrical system that they think is wonderfull- 90% of the time the system displays the message refer to timetable. busses are dirty, you cant get through to anybody in the offiuces to complain they just leave the phone off the hook. i sugest you start a petition to your government to get this decision overturned.mark my words 5 years down the line you will wish you had the yellow busses back . i will hate to say it but i will have to say i told you so
M.Cachia(on 2/8/10)
I second everything you said about arriva.
S King(on 2/8/10)
Hear hear, from Kent! You pay extremely low bus fares at the moment, just wait until Arriva put all the fares up. Near where I live, it costs £2.80 (Eu3.28) to travel 3 miles (single trip - not a return). Disgusting! And that is all along the same straight road - it doesn't go into any estates or town centres!

I hope they run things differently in Malta, but unfortunately my experiences do not give me much confidence.
V Caruana(on 1/8/10)
After reading all this I'm putting my car for sale!
joe gatt(on 2/8/10)
Hopefully it will be an efficient, comfortable service. It has to be cost effective too, if not, what would be the point, one will have no option again, but to use own transport.
May I suggest you do not sell your car just yet.
gary lusby(on 1/8/10)
Enjoy your exsisting bus sevice while you can,,, the good the bad and the ugly,, warts as well,(drivers) (not all bad),, at your prices which are the best,,.You will pay through the nose with Arriva as we do in England,, I have been coming to Malta for 25 years and your bus service and roads are world known because it is Fun..you ether love or hate Malta and i'm still trying to work it out and will still come back,,,???
M Saliba(on 1/8/10)
Till now we have a plan of the routes and bus termini, the chosen company, but nothing on the envisaged price of a bus ticket. If the bus tickets will be expensive, the Maltese will not opt to use the buses.
Brian Smith(on 1/8/10)
The fares will not be 20c anymore if they follow the prices in the UK a bus ride from Birzbbugia to Valletta would cost 2 euro also the attitude of most bus drivers need to change as well as the service
Antoine Attard(on 1/8/10)
Something was wrong. Passengers decreasing, service stops at an 'early' hour; all destinations had to go via Valletta Terminus, not enough investment made in the bus stock.

The drivers. We here 'negative' stories, but everyone is certain that, for example, unlike in large cities, many drivers wait for elderly passengers to sit down prior to moving the bus. On the other hand, discipline has to be improved considerably in line with Malta's self-decision to improve standards across the board.

I presume that many drivers will stay on, an it is only natural that, with a new bus [just as when buys a new private vehicle], drivers will be more careful how to drive and the company organises some short courses in order for certain standards to be maintained.

I for one work in Valletta and live in Mosta. I have a Eur45 monthly car park fee, and use around Eur50 fuel to go to work. If the service is improved, by departure timeschedules more organised and airconditioned buses and modern buses, I for one will retain my car in the garage.
Joe Brincat(on 1/8/10)
and the point is ???? frankly i don't give a damn about where the drivers come from as long as they are well educated and smart
M Zammit(on 1/8/10)
Malta needs a dozen more of (Minister) Austin Gatt's type!
Joe Fenech(on 31/7/10)
So the government chose to disband a service because it was attrociously bad, forked out MILLIONS in payouts and then he's going to take on the same people. Let's not forget that most of the current drivers are also bus owners!

GONZ, STOP THIS CIRCUS!!!!
Joseph Micallef(on 2/8/10)
Who said so?
Peter Korsten(on 31/7/10)
This is a very ambitious plan; let's hope it all works out.

Now, if Arriva strives to create so much comfort, how about the government/local councils doing their bit, and fix the roads in Birkirkara, Balzan, and to a lesser extend, Lija and Attard? No bus is going to remain comfortable for long on those roads.

And if Arriva want a pilot project for their first tram (they already operate trains), wouldn't Malta be a nice testing ground? :)
Chris Spiteri(on 31/7/10)
And the same drivers? OHHHH NOOOO!!! So basically just a stupid change in name I guess!!
g Muscat(on 31/7/10)
i think having the private sector, especially a group such as arriva, controlling the transport system in malta is a godsend. The biggest leap forward would be if the bus drivers would be changed or reeducated also. Proset.
alistair busuttil(on 31/7/10)
i never understood why bus drivers call their vehicles ''it-truck'' and not bus or xarabank.Probably they think are loading cement sacks or furniture and not people?
J Fenech(on 2/8/10)
because originally the vehicles were built on lorry chassis, and sometimes even complete with the front cab(the nose-type bodies). simple.
ms ghoare(on 31/7/10)
This is fantastic news and if they work the same as they do in the UK then we have nothing to worry about as the drivers are allways polite,clean and obey the non smoking policy when driving the bus , But what most im glad to read is that weekends they will be running 24 hours which mean that people can leave thier car at home get a bus and can drink alcohol and not be danger to others ON THE ROAD . So hopefully there will be NO more crowding and parking problems For Sliema .St Juliens ,St Pauls,BUgibba Melliha maybe it is the time for some peace and this will encourage people to use the Public Transport

Joseph Micallef(on 31/7/10)
Are we reading the same article? Who said that the bus drivers or owners are involved with Arriva? Having an option to by 10% - and that's for the owners to decide - does not make them part owners presently. Why do so many keep reading one thing and then commenting on something that's untrue!?! Arriva is an international company while Tumas Group has nothing to do with either the drives nor the bus owners. Why are so many confusing things? Is it intentional maybe?
Richard Paul Agius(on 31/7/10)
Taxis next...then the Cabby Guys ( tal karozzini ) , Mr Gatt, for good manners, dress code and value for money !
Thank You !
H Galea(on 31/7/10)
Minister Gatt, hope the reform be done soonest, and you will be more known then Padre PIO, we awaited so long. This morning another bus driver had the joy of his life, driving a full speed, he had an argument at Sabru roundabout, and at a time was smoking, not respecting the double lines, tourists we onboard, a good sign about our transport.
Sean Swain(on 31/7/10)
I honestly hope this is no joke. lets see if they manage to implement something before the elections. this will get interesting.
Gerard Cassar(on 31/7/10)
Don't count the chicken before they are hatched. What we need in the daily public transport is better drivers. Will the private company provide them from to-day to tomorrow, or we will have to wate for some months if not years. Minister Austin Gatt is of course all praise. But is he guaranteeing the condict of drivers. He does not use public transport neither other ministers.
The new owners are full of hope too. They expect 54 % increase in passengers. Who are these prospective passengers the owners of the 300 000 or more of the local car fleet? Now it is too late for anything unless private cars are rationed and not permitted to be used daily.
Alan Falzon(on 31/7/10)
what about educated drivers? what about english speaking and well dressed and mannered drivers? if we will still have 10 years with the illiterates we presently have then this is all a waste of money and a huge joke.. we never change..
Edward Grech(on 31/7/10)
With a little bit of determination and discipline, the introduction of sensible routes, and the application of readily-available technology (ticketing systems, plastic money, GPS, Internet), we could have a first-class system without destroying the most precious asset; the buses themselves. Instead we are going to get rid of the buses and employ a foreign company to sort out our transport. How sad.
Pamela Muscat(on 4/8/10)
Not sad when u think that disabled people cannot get onto the old buses and have to wait for hours on end to get onto an accessible bus to get to their destination...bus service should be accesssible to everyone at all times! Disabled and elderly people will have a better quality of life with a fully accessible fleet.
G Pace(on 31/7/10)
Prosit. This was a much needed change. I honestly hope that the current bus drivers will not be involved. They have been screwing up this sector for years. Minister Gatt had the guts to face the problem and hopefully solve it.
colin wilcox(on 31/7/10)
G Pace
sorry but gonzi as said they have to keep all the drivers on for ten years
Alan Rex Barrett(on 1/8/10)
I never thought so many people would be so happy about a German company getting a foothold on Maltese soil.Arriva are days away from becoming owned by the German state railway company, DEUTSCHE BAHN,in a £1.58billion deal.For a small island you have far too many cars,i am a bus driver in the UK,AND WOULD HATE TO HAVE TO DRIVE ON YOUR OVERCROWDED ROADS.How so many non-bus drivers can "pull to peices" the people who are already driving the buses is beyond me,do me a favour have a go,see how long you could last it out.
francis(on 31/7/10)
Kif ahna il-Maltin kulhadd iwwadab it-tajn bla addocc, allura ix-xufiera kollha l-istess, tafu please li kull ma' hemm nofs tuzzana, tafu wkoll li il-kumitat prezenti qatt ma' iddejjaq jiehu dawk il-passi neccesarji kontra individwi irresponsabli,saqsu lit-TM, biex taraw hux veru, kulhadd hazin LE hemm aktar tajbin, ara l-passigier biex iggerger jinqala, pero meta gieli gie mitlob biex jiehu, dejjem qatt lura.
Leo Micallef(on 1/8/10)
Nahseb li int qed tfajjar bl- addocc u tibla kollox, kieku l-awtoritajiet hadu il-passi li qed tghid int allura l-affarijiet trangaw u mhux baqghu kif kienu u bqajna sena wara l-ohra dejjem nisimghu bl- istess problemi. Ma tistax toffri servizz tajjeb jekk il-haddiema li jghatu is servizz u ikollhom kuntatt dirett mal klijenti ma ikollomx livell ta edukazzjoni tajjeb. Jekk ix-xufiera mhux ser jinbidlu, is servizz ser jibqa l-istess, kull ma ser jinbidel il karozzi.
Charles Grima(on 1/8/10)
Kull ma hemm nofs-tuzzana? Kemm fiha tuzzana ghalik? 50? 100? Mal hazin DEJJEM DEJJEM DEJJEM jehel it-tajjeb!

Ghax ma kontux kapaci tnehhuhom in-nofs tuzzana tieghek?

Tistghu tigu ghalijja d-dar, ghax maghkom ma nirkibx!!!
S.Ciantar(on 1/8/10)
Hafna nies jinqalaw biex jghajjru tibzax u jitfghu fl-istess keffa lil kulhadd. Mil-ilsna tan-nies vera johrog kliem sabih ghax xufiera tal-linja u tal-white taxis. Jien ma nafx kif dawn nies isejjhu lilhom nfushom Nsara ghax safejn naf jien Alla ma qalx biex nghajjru u noffendu lin-nies li ma naqblux maghhom, nwaggaw lill-membri tal-familja taghhom u jiehdu gost bid-deni li jigi fuq dawn xufiera. hawn min b'dawn il-mizuri ha jbati hafna kemm xufiera tal-linja u kemm ta taxis, imma pubbliku nisrani ma jimpurtahx mil-familji ta dawn in-nies. Nixtieq nkun naf jien kemm qed jahseb li gejjin turisti f'Malta biex tal-linja ha jibdew jahdmu 24hrs kuljum fis-sajf u fix-xitwa 24hrs fil-weekend; Ta taxis ha jzid l-permessi qal l-ministru kif ha jaqalaw l-ghajxien taghhom dawn n-nies meta ha jizdiedu u ha jkun hemm tal-linja ukoll issa.Very well done biex toqtol xebba familji bil -guh dir-riforma!!!
Ms p m Graham(on 31/7/10)
I think it's sad that the old yellow buses are going.
C Cassar(on 31/7/10)
Even though they are killing many Maltese children with their toxic emissions?
Chris Grillo(on 1/8/10)
Really? Why, pray, is that madam?

They were green before that, and multi-coloured even earlier.

The only constant were the leprechauns behind the wheel !!!
Ms p m Graham(on 2/8/10)
This investment is huge (from public and private sectors) and what would it have cost to get a good professional overhaul management team in there, to train the drivers who required it, listen to customers, and route buses and timetables accordingly (and on time) and bring the buses up to date. Yes, even the old ones.

The emissions have never been dealt with correctly. Too much pussy footing around.
Claire Busuttil(on 31/7/10)
Qabel ma nara, mhux se nemmen lis sur Austin Gatt....
J Portelli(on 31/7/10)
Sorry....But this government has promised so much and delivered so little - that I'll belive it only when I see it !!!!!!!
Ray Buhagiar(on 31/7/10)
Time will tell. In the meantime I am not impressed with any press releases. One bitten twice shy.
Ben Cutajar(on 31/7/10)
@Chales Massa> Dear Charles Massa, or you do not know how to read or you do not have the patience to read a whole article, In the article it is stated that the Bus owners and not DRIVERS have an option to buy 10% of the shareholding and it does not put them in the driver’s seat. Hope you understand the meaning!!
Tony Caruana(on 31/7/10)
Pull the other one Austin Gatt !
l.farrugia(on 31/7/10)
nistaw naraw xufieri minn kull pajjiz tal-EU f'Malta. L-arriva titlob xufiera minn pajjiz diffeenti fl-ingilterra hemm diversi maltin jahdmu ma din il-kumpanija. Dwar dan ma intqal xejn
L Bonnici(on 31/7/10)
Well if there are any Maltese bus drivers who want to try their luck abroad, then there's their opportunity! We should stop thinking of "protecting" jobs in Malta because we're afraid of competition. Let's face it ... how many bus drivers will want to work in Malta ... conditions + pay abroad is always much much better! Perhaps having foreign bus drivers wouldn't be such a bad idea ... especially if they're on busy tourist routes!!!
Chris Finch(on 31/7/10)
Great news. But let me guess what will happen now. The losing bidder will file a judicial protest, claiming something was unfair in the process. The roll out of the new service will be delayed if it happens at all. I sincerely hope I am wrong.

One other interestiing thing to note is there is no mention of how much the fares will increase by in the article. We would be fools to think that they will stay the same. In the UK, Arriva typically charge approx. €3 for a journey that would take you from Qawra to Valetta.
Red Forman(on 1/8/10)
That is where government subsidies come in. They must be applied since buses are there especially for the use of the lower-income earner. Plus, i wouldn't mind paying a higher price for bus service if it was punctual, clean and efficient.
Anthony Borg(on 31/7/10)
230 brand new buses. Good. I hope, that included also there is 230 brand new educated, good dressed drivers and willing to help passengers. Then it would be perfect !
Paul Ripard(on 31/7/10)
You couldn`t have put it better Anthony !
Annalise Farrugia Bennett(on 31/7/10)
The famous transport reform. Hopefully the new bus drivers have good manners and be good drivers. Sometimes i ask myself when i'm on the bus if i'm on board an aircraft as some drivers speed so much and when it comes to a bus stop they stop a metre ahead of it. I'm looking forward to this bus reform hopefully we don't have to listen to anymore swearing and ask for the change.
Kevin Zammit(on 31/7/10)
"The ministry said that an independent report it had commissioned found that when compared with the current bus fleet, a bus operation running with a Euro V engine standard was expected to lead to a 48% reduction in hydrocarbons, a 94% reduction in particulate matter, a 70% reduction in oxides of nitrogen and a 55% reduction in carbon monoxide."

hhiiiiiiiii!!!!!! veru???? ara tajba din ... lanas l-icken hsieb mas suspettajt xi haga hekkk peress li kont nghix go ghar mudlam wahdi f'nofs muntanja fil himalayas min meta twelidt.

maria curmi(on 31/7/10)
Came on MPS show us the road and start using Arriva busses to go to parliament the first step is very hard then we follow
L Bonnici(on 31/7/10)
I've used Arriva busses in London, Liverpool and many cities around the UK. Generally speaking the buses are very well kept and drivers' attitude is o.k. I hope they train the Maltese drivers to say hi, good morning, and thanks! Even by doing that and keeping everything constant, public transport services would experience a jump in quality!!!
Joe Borg(on 31/7/10)
This is why we love good old Austin!
Charles J. Buttigieg(on 31/7/10)

You don’t buy vinegar hoping it turns wine, too true. But it is also true that with some professional training you may be able to rehabilitate a person. Compare the present attitude of the staff at ‘Go’ and other privatised entities with what it used to be when they worked for the government. Compare also the bad attitude of our former police force with todays. Good training and discipline makes the difference and our bus drivers were never given that chance.

‘Arriva’ would set its professional standards, employ its drivers and inspectors on a probation period and train them. If they make the grade they’ll be taken on board full time irrespective where they came from. We are dealing with Human beings here, tax payers who sustain families not some old discarded junk.
A.Calleja(on 31/7/10)
Well done, great choice.I have travelled many times on Arriva bused in London with no complaints.First class and right on time.
S.Attard(on 31/7/10)
•" the new vehicles will include 13 electric-hybrid vehicles that will be used to provide services in historically and environmentally sensitive areas including Valletta, Cottonera, Attard and its surrounding villages" Nispera l- FREKWENZA tas-servizz titjieb ukoll fil-kaz ta' Attard, Lija u Balzan wara li r-residenti ta' dawn l-inhawi , li juzaw it-trasport pubbliku, ilhom ibatu minn servizz tal-qammiel ghal tant snin.
J. Fiorentino(on 31/7/10)
I have just been to Interlaken, Switzerland and noticed that whenever the bus stops at a stage, the side of the bus nearer to the pavement goes down for the convenience of passengers. I hope that the new buses are of this type.
Paul Gauci(on 31/7/10)
Let's hope for the best. This country desperately needs a reliable and efficient public transport service.
J. Falzon(on 31/7/10)
No qualifications, no knowledge of any foreign language(including English), bad-ass attitude, no notice of driving/street laws, anger management problems, no hope for a career...HEY! I'll become a Maltese Bus Driver!!!!!!!
William Attard McCarthy(on 31/7/10)
...this is one chapter in Malta's history that I never expected to take place in my lifetime. If all the points mentioned in this article are to be truly implemented, our country and its roads will be forever changed for the better...

When do we expect to see these changes happen?

As an Mtarfa resident, the current situation is abysmal, with only one bus per hour travelling to and from Valletta. On behalf of all Mtarfa residents, I appeal for change in this matter. The community in Mtarfa has grown from a few hundreds to thousands over the last few years, and I am sure that providing a more regular service here would encourage residents here to use less of their cars... thus keeping our environment as is... clean, clear, and pristine.

E. Azzopardi(on 31/7/10)
After all this time, money and many so called "reforms" we cannot go wrong this time.
So, will they be up to it?
R.Gauci(on 31/7/10)
Aqta kemm ha tkun success din ir-riforma sur Ministru ! L-iktar jekk din se tkun bhal tax-taxxa tar-registrazzjoni tal-karozzi,l-ammont ta'darba li nehhejt minnha tfajthu fuq il-licenzji li jithallsu ta' kull sena!!
Charles Micallef(on 31/7/10)

Arriva brings to Malta, expertise and "p r o f e s s i o n a l m a n a g e m e n t", as well as €47 million investment in a sector ............................where it is so sorely needed, out of all these promises......................, professional management is what the Maltese people yearn for most as at the moment it is non-existent !... min fommok al-Alla Ministru !

Charles Massa(on 31/7/10)
Pajjiz tal mickey mouse. Mela dawn ix xufiera ilhom ikollho servizz mhux efficjenti ghal snin twal. Issa hadu tender huma. Issa taraw kemm se jitjieb is servizz. U dawn ituna garanzija li in noll mhux se jizdied.
Paul Camilleri(on 31/7/10)
Mr Massa, its is not the bus drivers, BUT the BUS OWNERS...... You should have read the article properly...! We all should thank these Investors for taking such a difficult task of taking over this sector.... Ariiva & Tumas group are the major shareholders.... Bus OWNERS have local experience which I'm sure will be of great assistance to these investors... One last thing, as the saying in maltese goes, Ta li thallas tiehu...!
Joseph Micallef(on 31/7/10)
MIN qallek li hadu it-tender ix-xufiera! Tumas Group u Arriva International ma nahsibx li huma ix-xufiera!
Victor Dimech(on 31/7/10)
Photo shows a bus station in liverpool.For a moment I thought it was the new Valletta Bus Terminal a project promised a long time ago .
Paul Camilleri(on 31/7/10)
Finally an international company together with one of Malta's leading companies will take over the shabby & unprofessional public transport..... I am sure that together they will do a great job & a professional public transport will be offered to all.... As an international operator, I am sure that Arriva will operate & manage the public transport.....The whole polemic about the bus drivers is all misleading...For correction purposes, for all who read the the article properly, it is the Bus OWNERS who have a 10% shareholding and not the DRIVERS....! Good luck to ARRIVA & TUMAS group, who I'm sure will do a great job which is well deserved by both Maltese & tourists alike.....
Joseph Micallef(on 31/7/10)
Quoting the article: "Malta Land Transport plc (a company owned by a number of the operators of the current public transport service) holds an option to purchase a maximum of 10% of the shares in the new company." - They have an OPTION to puchase does not mean that they OWN it!
MARIO CAMILLERI KING(on 31/7/10)
ARRIVA ARRIVA Arrive as soon as possible and rid us of the old Cuban look alike transport. May all goes well between the bidders and the Transport Ministry so that we can have the transport that the public had been longing for.
brian grima(on 31/7/10)
WOW....sound fantastic..thumbs up for Austin....let's hope...!!!
Jesmond Abela(on 31/7/10)
lets hope they not only change the buses , but drivers and all

Randall Taylor(on 31/7/10)
I agree with Mr. Abela. However, there are a few good drivers on staff. I believe with proper training in customer care our new bus service well be an example for others to follow.
CZARB(on 31/7/10)
The bus drivers have been given a 10 yr job guarantee, while Arriva is partly owned by the bus owners. Dont worry though the bus fees will get 'reformed'
Joseph Micallef(on 31/7/10)
Where did you get it that the Bus owners partly own Arriva? Arriva is an international company!
Joseph Tonna(on 31/7/10)
Nittama li verament ser inkunu ARRIVA... naslu x mkien ax bli ghanda bhalissa messna nisthu ...
Nittama wkoll li l-karozzi tal linja li hawn bhalissa ma jidhrux aktar ma wiccna ghax hlief hsara ambjentali ma ghamlux ....
Irridu il-bidla minnufih !
Ben Cutajar(on 31/7/10)
Reading again the article, Arriva Malta will be employing 1100 persons, it be interesting to know what sort of Jobs would be created. I would be very interested to apply if one of the new Jobs interest me.
Anthony Dimech(on 31/7/10)
Hareg mill-istess halq ta wiehed mill-consortium li l-Arriva kinet taghmel parti minnu . Ftakru li you can never teach an old dog new tricks.
We were planning to employ the same number of bus drivers currently in service anyway. It makes more sense than hiring someone without experience... we even had a meeting with them in the past months," a company director from one consortium said.
"Moreover, a job guarantee does not mean these people will be above the disciplinary proceedings established by law. Employers have rights too."
"We're not particularly concerned, even though a job guarantee is not really something you expect in this day and age, especially from a minister who professes the principles of the free market. But that's life isn't it?" he said.
However, he expressed confidence that drivers could be re-trained to a standard that satisfied their foreign partner, which runs public transport systems in major European cities.
"The majority of the bus drivers are decent, it's only a few rotten apples that spoil the basket. But in the main, we're confident that they can be trained to deliver a quality service," he said.
C Fenech(on 31/7/10)
According to this article:

http://www.timesofmalta.com/articles/view/20100725/local/bus-drivers-consortium-is-favourite

The current bus drivers own a share in the Arriva consortium.

What happened to these drivers and their shares now?
Joseph Micallef(on 31/7/10)
READ PROPERLY: "Malta Land Transport plc (a company owned by a number of the operators of the current public transport service) holds an option to purchase a maximum of 10% of the shares in the new company." - HOLDS AN OPTION TO PURCHASE it says. Sometimes I think I am reading a different article from some of the commentators here!
Paul Vella(on 31/7/10)
If I'm not mistaken most of the bus drivers who operate the current buses will remain with us with us (bad manners and all)under a different employer and with quite a good number of second hand London Buses. Some of the drivers were bus owners who were paid thousands of euros worth of taxpayers' money as compensation for relinquishing their licenses. But they will retain their jobs under the proposed arrangement....A costly change and everything will remain as it was except for increased bus fares and new routes so that the Hon Gatt can boast of a reform of some sort. As the song by Bruce Springsteen goes ..'It's just a brilliant disguise'
Denis A. Darmanin(on 31/7/10)
Let's just hope that as with the current bus service and most that goes with it, 'Il-passat m'hux garanzija tal-futur!' and this is not just another hopeful dream.
Anthony DeBono(on 31/7/10)
Indeed previous experiences on the potential of the Tumas Group augur well for a yet another successful venture. There is no denying that the Group enhanced our National branding through mega projects which include the effective management of the Valletta Gateway Terminal in a peaceful industrial environment. The high standards that the Group are renowned for will certainly be welcomed in the eventual revamped transport service and I for one am confident that such a challenge will be secured through the Tumas Group leadership coupled with the expertise of the international operators Arriva. Well done and good luck.
Franco Farrugia(on 31/7/10)
Quoting the article's title, are we going to do away with the Maltese drivers, then? Time: the best teacher!
Joseph Stafrace(on 31/7/10)
Reading the commitments the winning company is binding itself to enter with the government makes you think that this is to good to be true. Lets wish them luck.

On the other hand this venture will not succeed unless other entities rope in their support. We have a tendency that once a project is up and running we forget about its ongoing maintenance.
A case in point is the New Marsascala Bypass.
Over a week ago I reported to EneMalta that six of the new lamp posts in lower Triq Sant Antnin were out of action . To-date these lamps are still not working. The same can be said to the flower beds which are tended by E.L.C. When I reported to E.L.C. that several plants were uprooted due to works by Enemalta I was promised that they will be replanted in due time. Again no results.
Paul Borg(on 31/7/10)
Good Luck ARRIVA......I might apply for a job myself with the new company!
R.Gauci(on 31/7/10)
If you are happy to be paid 35 euros as a bus driver go for it !!
Ben Cutajar(on 31/7/10)
As anticipated, International companies has allot to offer. Well done and good choice as Arriva Malta seems up and ready for the challenge.
Raymond Farrugia(on 31/7/10)
Congratulations to all for giving us hope at last. And congratulations to Dr Gatt for the courage he showed in tackling the bus drivers.
b briffa(on 31/7/10)
If only these promises were true I would sell my car and start using public transport.
a abela(on 31/7/10)
Oh no. same drivers!
Anthony Borg(on 31/7/10)
Seems good...the parameters are objective and reasonable. Let's go ahead with it!

My one and only concern?
No, not the possibility of increased tariff, (although that's promised by the ministry to be kept at the present levels) but that ALL the present bus drivers will have to be absorbed into the new company. A very ( and I mean very...) few are decent, polite and helpful but the majority are just " the bottom of the bin."
R Spiteri(on 31/7/10)
Just imagine Alfred Sant and Jason Micallef carrying out this reform :) would have been fun!
A. Zahra(on 31/7/10)
Go one better. Imagine Muscat, farrugia and Abela having a go at it. That would be so very tragic.
Charles J. Buttigieg(on 31/7/10)
I don't know about Sant and Micallef but Wistin Abela taz- Zejtun built an airline with much less fuss.
M Catania(on 1/8/10)
Issa X'ghandhom x'jaqsmu Alfred Sant,Jason Micallef, Joseph Muscat u il-bqija ma dan l-artiklu? Tafu li diga il-gvern ta gonzipn diga ghamel qassata kbira bir riforma tat-transport pubbliku ghax ta il-miljuni ta ewro lis-sidien prezenti, weghda ta qabel l-elezzjoni, flus li ovvjament gejjin mit taxxi taghna il-maltin? Rigal sabieh tas sidien talli dejjem ittrattaw lill-maltin ta zibel bl-arroganza, l-imbarazza ta karozzi u it-tniggiz ta l-arja bit tahlit tal pitrolju mad-diesel. U tafu li il-gvern tal-pn kellu jiehu kwazi ghoxrin sena biex fl-ahhar iwettaq il-weghda tar-riforma fit transport pubbliku?
Godfrey Pirotta(on 31/7/10)
As a regular bus user and well-versed in the public transport problems of small island states I will only say that I will believe it when I see it. The only way that this will happen if public subsidies remain in place. From what the bidders were reported in the Times as asking in subsidies seems to indicate their buses will be bought for them by the taxpayer. The Times had also reported from inside sources that the buses will not probably be new. As I said I will believe it when I see it. Until then I will simply voice my gut feeling: as a regular bus user I expect to pay more and to face greater hassles than I face today to get from A to B. The proof of the pudding is in the eating not ministerial press releases.
R.Gauci(on 31/7/10)
If you are happy to be paid 35 euros a day as a bus driver go for it !!
R.Gauci(on 31/7/10)
Very wise comment !!
Charles J. Buttigieg(on 31/7/10)
Of what use is the cup of gold if the wine be sour?
L Caruana(on 31/7/10)
Are the stupid drivers going to be fired or are they still going to continue working? In gozo is there going to be more trips and useful trips or we still going to stay how we are? if you dont have a car you'll have to walk in 70% of the cases???
J Grima(on 31/7/10)
Oh thank God!
D. Scerri(on 31/7/10)
Typical. I predicted the consortium involving the drivers would win:

http://www.timesofmalta.com/articles/view/20100131/local/bidding-bus-service-operators-not-worried-about-drivers

Only change will be an increase in our taxes to cover the new subsidies. Of course, we'll hear lots of waffle from Gonzi and his cronies, but it still stinks.
A. Zahra(on 31/7/10)
This comment is very typical of certain persons. So very negative on anything the government does. Why not wait and give them a chance.
Joseph Micallef(on 31/7/10)
This is not the consortium involving the drivers! It is made up of Tumas group and Arriva International. Read before you blurt out!
malcolm azzopard(on 31/7/10)
Let's all hope that the clouds of cancerous emmissions coming from buses are not seen any more.
Then we all can say that the public transport was reformed,when the pollution coming from buses is removed!!!
jjzammit(on 31/7/10)
il pollution tigi meta il buses minflok jimlewom bid diesel, jimlewom bil pitrolju,nispera li ghem xi xufira jigu reformed ukoll.ftit edukazjoni lil uhud mix xufira tkun tajba ghal Malta.
Michael Vella(on 31/7/10)
Great Stuff! Now i hope they get rid of the few bus drivers that are giving the rest a bad name!!
C Fenech(on 31/7/10)
As far as I know, the Arriva consortium includes the CURRENT DRIVERS.
A. Agius(on 31/7/10)
Furthermore bearing in mind the continued growth of new stretches of building areas & new village roads, bus public transport should inversely be stretched to reach these peripheral areas to entice new passengers who are reluctant to utilise the present public transport on account of having to walk over 15mins (rain or shine) to reach the nearest bus stop from their residence many times to be left stranded as some undisciplined driver capriciously skipped the proper route. Fingers crossed and hoping for the public transport renaiscance .
David Jones(on 31/7/10)
Don't get too excited about Arriva.
They took over our local sevices and i'm afraid they are not very impressive.
Hope their reputation does not apply to Malta

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