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Bus driver to face the music

The bus driver who was suspended after a tourist reported he was aggressive towards her will be facing proceedings before the Public Transport Association’s disciplinary board.

The driver was yesterday summoned before the executive committee of the association, which is the public transport provider. It informed him the proceedings against him would start once the tourist returned to Malta to testify, PTA president Victor Spiteri said.

The driver informed the PTA he would be contesting the tourist’s accusations with the assistance of a lawyer, Mr Spiteri added.

Spanish tourist Isabel Reymundo Cuesta reported that on June 29, the driver of route bus 27 to Marsaxlokk insulted her and refused to give her change when she handed him €1 to pay for two tickets that cost 94c. She said the driver even tried to throw her off the bus and she reported the matter to the police.

Transport Malta, the authority, has suspended the driver until his case is heard and the Malta Tourism Authority has offered Ms Cuesta a complimentary holiday to Malta.

Mr Spiteri explained that Ms Cuesta had also sent an e-mail to the PTA regarding her complaint. The executive committee decided to refer the matter to the board of discipline.

As with any fair hearing, he said, for the disciplinary hearing to start, the victim had to be present to testify.

Mr Spiteri said he had been informed Ms Cuesta was returning to the island and would be able to testify before the board.

The board would then move on to hear the bus driver’s version. If found guilty, the board would recommend his licence be revoked.

He added that, if the driver was tried before the law courts, the disciplinary proceedings would not take place since a person could not be tried twice for the same offence.

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gareth falzon

Jul 22nd 2010, 16:46

"the maltese are very generous"

that can be very debateable depending on the person.

"THIS SPANISH TOURIST FOUND IT HARD TO LET GO of 6 Euro cents tips to one of our hard working bus drivers"

hard working isnt not a word which can be placed in the same sentence as "the maltese transport system" , the drivers are late , overly agressive to clients , disrespectful and genrally very slobby, if a client does not deem a service wether past or present to be efficent, it does not have to tip the driver whatsoever, the client is entitled 100% too the correct change and wether or not he/she wants to keep the 6c or 3c or whatever amount, is up to them, now if a driver does not want to stick to this common business practise used effciently internationally especially in europe and in many diffrent trades then the driver should not be allowed to drive under the adt, not only does this behaviour however miniscule effect the image of the genral transport system in malta to both tourists and locals but it is classed as theft aswell.

A. Portelli

Jul 22nd 2010, 17:13

So now we start talking about tips to the bus 'driver'. Where in the whole world was this copied from? When shall we start selling week or or monthly tickets to eliminate all this nonsense. It is taking 8-10 minutes in the sun before boarding a bus to enable drivers to take the fare, issue tickets and give the 'change'.

Steven Cutajar

Jul 22nd 2010, 17:39

@FRANCIS PORTELLI

Pls.. tell me you're joking... tips? for what tips? for such a bad service.. swearing drivers, stinky busses? irregular schedules that let you wait 1.5 hrs sometimes - bus number 65 from Rabat to Sliema.

Pls tell me you are really being sarcastic because I can't see your point here and it is to be noted that when I went 4 times to spain - NONE of these times I did leave 1 c to the bus driver.. even if the service WAS perfect and the dirvers were so nice to us.

Tips??? what tips???

Raymond Cutajar

Jul 22nd 2010, 07:58

Sir don't you live in the present and Now
The ADT / TM a little while ago had a go and tested quite a number of buses for emissions and
*****ONLY one failed the smoke emissions test and Pricewater House Coopers also stated to the effect that any diesel pumps' seals issue of weather there was any form of improper procedures especially in proper seals' tag tracking from vrt tagged seals during tests and therafter PwHC claimed that in any case new electronic controlled systems should be tamper-proof
It would have been interesting to show the whole buses' testing session on national tv so that ADT / TM would proove that the Maltese public has smoke in his eyes and are always ---CH / J / OKING and the ADT / TM vrt section has always carried a good job !
there is a test and there is test

Jon Vercellono

Jul 22nd 2010, 12:51

In their defense (the bus drivers), I ride the #40 bus every day and have had very good service (on time - but with the occasion very bad bus (no fault of driver). HOwever, once we reach the area by Villa Apap Bologna - the bus drivers going to H'Attard (who have the right of way) have to contend with scores of drivers who blatantly ignore the signage - blast down the road - and expect the driver of the bus to move out of the way. This happens almost every day. The bus drivers on that route exhibit extraordinary patience with these abusive drivers (who often swear at the bus driver - not vice versa). Many people on this bus take the time to thank the drivers for a nice ride.

dvella

Jul 21st 2010, 17:12

Ok, but who will do good for lost income, that is the island's main source?? Perhaps you!!

Maria Muscat

Jul 21st 2010, 20:17

How stupid can you be? We live from the tourists.

K. Zammit

Jul 22nd 2010, 08:05

Wow!!! Wonderful thinking...So a tourist who was humiliated on a bus should simply shut her mouth and go home?! I really don't think so. Good on her that she's taken a stand and hope that others do the same when treated the same. This is neither the first time, nor the last that something of the sort happened. Some of the drivers are an utter disgrace.

N Camilleri

Jul 22nd 2010, 10:28

Are you serious? I think you are married to a bus driver. Very insane answer if not!

Daryl Curmi

Jul 21st 2010, 13:15

Haha The driver that become a dancer :P

Allan Gatt

Jul 21st 2010, 13:44

A group of frogs lived happily and peacefully in a pond. Over time, however, they became discontented with their way of life, and thought they should have a mighty king to rule over them. They called out to the great god Zeus to send them a king.

Zeus was amused by the frogs' request, and cast a large log down into their pond, saying "Behold, your king!" At first, the frogs were terrified of the huge log, but after seeing that it did not move, they began to climb upon it. Once they realized the log would not move, they called out again to Zeus to send them a real king, one that moved.

Annoyed by the frogs, Zeus said, "Very well, here is your new king," and sent a large stork to the pond. The stork began devouring frogs. In terror, frogs called out to Zeus to save them. Zeus refused, saying the frogs now had what they'd wanted, and had to face the consequences.

When the gods want to punish us, they answer our prayers.

Allan Gatt

Jul 21st 2010, 15:54

Too true. Some people just show up places to complain, 'cause they think they'll get something free. They just can't wait to bitch. It's their form of entertainment.

I say give Ms Cuesta a free trip, but somewhere far, far away.

Adrian Cardona

Jul 22nd 2010, 10:25

@ Allan Gatt
Yeah right...I'm sure Ms Cuesta really wants to come over here again just to testify in the proceedings. Your mentality (ssshhh, don't complain because people might think I want something) is what keeps our country in its current mediocre state of laissez-faire. Your posts are a cross between a sort of misguided patriotism and Malta l-ewwel u qabel kollox. You're quite amusing actually

S Camilleri

Jul 22nd 2010, 08:08

Do you really find it so hard to believe that a Maltese bus driver is capable of doing all that and much worse than that ? You must be someone who doesn't use the bus very often .... otherwise you would think differently. One of my experiences: I was on the bus and we passed by a bus-stop very slowly, and there was an ADT official (supervisor?) there, who shouted out to the bus driver to stop because he wanted to speak to him. He told him that he (the bus driver) would be facing diciplinary action later on for not obeying his orders earlier that day. What did the bus driver do? He started shouting and swearing so hysterically that no-one could understand what he was saying, except for one thing, that he even threatened to KILL the ADT official. It was like a scene from a horror film. Even I, being Maltese and so used to these people, was shocked. Imagine the tourists coming from much more civilised countries!! I wonder whether this was the same bus driver who is "facing the music" now, if not, I hope he faces the music too. Shameful thugs.

Allan Gatt

Jul 20th 2010, 19:46

That's because you didn't make a big enough fuss, Mr Mercieca. What you should have done is squeal and stamp your feet and go crying to the police and throw a hissy fit on the doorsteps of Telecinqo. Then they'd have taken notice of you, and thought 'Oh no, this guy is gonna give us a lot of bad publicity and hurt us financially. Let's try and shut him up by giving him a free trip and maybe make an example of one of our own for the sick, sadistic benefit of a few local revenge-heads.'

It's the iron law of business and politics, dear Mr Mercieca.

Stefan Portelli

Jul 21st 2010, 07:09

Just remember that customer is always right.

Joseph Vassallo

Jul 20th 2010, 20:51

If they can't handle it, they should change jobs. That's sensible no?

Vince DeBono

Jul 20th 2010, 21:13

True , but did you ever realise that the "bus stop" box is sometimes smaller than the length of the bus? Even if the buses could move sideways, they still could not fit ...

Joseph Vassallo

Jul 20th 2010, 16:29

Izzommx in-nifs.

RGatt

Jul 22nd 2010, 13:21

Firstly, your French visitor should have realised that €25 for some veg and fruit is too much, so should have left the lot there and walked away, after all they have the same currency in France. Secondly, she was wrong not to ask for a receipt, even more so when she felt she was being robbed. She would have been able to make a report to the authorities. Thirdly, I still suggest you report this robber, even just for the authorities (police and vat people) to keep an eye on him as obviously he can't be trusted.

R.Gauci

Jul 20th 2010, 19:38


Naqbel mieghek perfettament u mhux talli ha tarahom talli ghandek garanzija ta'10 SNIN li dan ssir!!
Nixtieq inzid qawl bl-Ingliz li jghid hekk "If you pay with peanuts you only get monkeys or elephants" min ghandu jifhem ha jifhem!!

Daniel Gordon

Jul 20th 2010, 16:26

Of course not.

BUT,the bus drivers know who the black sheep are and how they behave. If they dont want to be tarred with the same brush its time they stood up and put their house in order. We, the paying public do not want to have to go through with this sort of thing on a daily basis.

Andrew Luke Vella

Jul 20th 2010, 12:22

exactly! what's the name of the driver? why are we still protecting these people's identity? let us grow up!

on another point - what a pathetic event - tarnishing our countries reputation for just 6 cents!!! My vocabulary fails me at this point!

Bruce Daniels Manchester

Jul 20th 2010, 12:27

You gotta be joking you're in Malta now sunshine, they just don't name the driver or post an image of this particular guy unless its passed by the Magistrate or the police and make it legal, but in Malta.....i leave that to your own imagination as how this country works and i am not even Maltese, proud to say I AM BRITISH * ENGLISH AT THAT, My time of living in malta was many moons ago, now i am happily back in my own country where the public are well informed.

RGatt

Jul 22nd 2010, 13:02

Enjoy the Manchester weather Mr. Bruce Daniels. We won't apologise for not being perfect. But then your country is no 10 out of 10 heaven either. Just watch your back when on the streets. You might just be stabbed or shot at by an 11 year old.

Kevin Zammit

Jul 20th 2010, 12:49

Prosit Reno,

Thats how a man of honor speaks. For those that are in charge put your actions where your mouth is.

I'm sick and tired of watching these so called chairmen doing whats best for number one while the rest of us mere mortals have to face the music if we do something wrong on the job or do not do it properly.

Daniel Gordon

Jul 20th 2010, 13:30

Well done Sir. Hats off to you.
Do not be scared of such cowards. When you need help in any situation, I hope i´m close at hand. Just shout, there will always be civil folk ready to help.

Again, our thanks to you.

C. Schembri

Jul 20th 2010, 17:19

amm... wrong page I suppose eh?

Paul Miruzzi

Jul 20th 2010, 11:40

On that trip there were other passengers according to what has been reported. I would be very important that these people would come forward and offer their testimony, in favour or against the driver. They should testify the truth, the whole truth and nothing but the truth. Hence Transport Malta should do its utmost to motivate these people to come forward.

M. Cardona

Jul 22nd 2010, 09:54

@ Berys Said,
bad press vis-a-vis hunting is the unfortunate end product of certain fund hungry NGO's with a mentality that their ends justify their means, whereby each miniscule incident is blown out of proportion to garner media coverage i.e. to be heard in order to justify present and prospective funding agendas. The best part of the bad press thing is that there's also a rewarding salary to top it all!

Regards

C Sacco

Jul 20th 2010, 11:06

Dear Mr Grima,

Have you ever been to Arizona? I can tell you that they would not accept him or tolerate his behaviour, in fact very few places would. Here in Malta we are a special case.

PM Camilleri

Jul 20th 2010, 11:12

or in Baghdad.

Sonia Zammit

Jul 20th 2010, 12:52

Giving us a service .... yeah, what service eh !

paul mizzi

Jul 21st 2010, 14:40

taf x'job!! hemm f'xemx tizreg issuq go landa u f'public holiday ukoll! esagera ftit ix-xufier jekk din hi l-istorja vera, pero nifhimha li taqbizlek trid tghati 6c bqija lil kull min jitla! Ghax ovvja li kulhadd se jghatik 50!!!! Ahjar l-ATP jaraw dawn id dettalji u jiffacilitawlhom ftit hajjithom! Kapaci jnizzluha 40c ezempju?

Duncan Scerri

Jul 20th 2010, 14:22

Or use their indicators, or the bus stop spaces...the list can go on.

C Darmanin

Jul 20th 2010, 12:40

If I'm not mistaken, the Spanish tourist has been given a free flight to malta.

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