Crew member’s actions deserve praise

I was a passenger aboard the Air Malta flight which departed Heathrow to Malta at 8.30 p.m. on Saturday, July 10, when about an hour into the flight a young man sitting next to me started suffering from a problem associated with his diabetes. His...

I was a passenger aboard the Air Malta flight which departed Heathrow to Malta at 8.30 p.m. on Saturday, July 10, when about an hour into the flight a young man sitting next to me started suffering from a problem associated with his diabetes.

His female companion re­mained calm and summoned assistance but I really have to praise the Air Malta cabin crew for the professional manner in which they handled the situation.

In particular, what seemed to be a senior member of the cabin crew sat with the passenger throughout the remaining two hours or so of the journey, spoon-feeding him the necessary “sweeteners” and mopping his brow and wiping his face untilhe had fully recovered while at the same time dealing with re­quests from his staff and other clearly necessary paperwork and flight safety issues prior to landing.

It was quite a remarkable performance of care and compassion for his passenger and the gentleman concerned deserves every plaudit.

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