Delivery charge query

Q: A few weeks ago I purchased a new leather sofa from a local furniture retailer. The total bill of the sofa included a €50 delivery charge. A few days later, I noticed a defect in the material and when the retailer came to my house to verify the complaint, he agreed to replace the sofa. Do I have to pay another delivery charge for the replacement?

A: Since the retailer has admitted that the sofa is defective and has accepted responsibility to replace the damaged sofa with a new one, then it is the furniture retailer who should cover the delivery charge and not you.

This expense is part of the replacement of the faulty good. Since it is not your fault that the sofa resulted damaged, you should not incur any additional expenses. The law also gives you the right to expect the replacement to take place in a reasonable period of time and without causing you any significant inconvenience.