Weekly tips

• When an order is placed online, the seller has to effect delivery either within 30 days from date of order or by the date agreed with the consumer. • When ordering products, consumers should ensure that the contract of sale includes the...

• When an order is placed online, the seller has to effect delivery either within 30 days from date of order or by the date agreed with the consumer.

• When ordering products, consumers should ensure that the contract of sale includes the delivery date.

• Consumers should check delivery and transport charges as these can make a substantial difference to the final price.

• If the goods are damaged in transit, the supplier is liable to provide compensation.

• Consumers should be given reasonable time to examine the goods and check they are free from defects.

• Thanks to the cooling-off period, online ordered goods can be returned to the supplier even if they are not damaged.

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