Weekly consumer tips

• Terms and conditions can vary significantly from one guarantee to another. • There is no legal obligation for shop owners or traders to give out commercial guarantees with the products sold. • The law provides the basic rights for...

• Terms and conditions can vary significantly from one guarantee to another.

• There is no legal obligation for shop owners or traders to give out commercial guarantees with the products sold.

• The law provides the basic rights for consumers, hence anything a guarantee offers is additional to these rights.

• The terms and conditions of commercial guarantees should be observed, otherwise the guarantee may be invalidated.

• Commercial guarantees can never replace legal rights.

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