Friday, 6th November 2009 - 11:49CET
Mepa finalist in European eGovernment awards
The Malta Environment and Planning Authority’s electronic application system has been placed amongst the finalists of the 2009 European eGovernment Awards by the European Commission.
MEPA’s e-applications system, which is accessible through www.mepa.org.mt, has been nominated for offering an outstanding practice in innovative services and processes that made administrations more efficient and effective.
Through this system, the authority processed development and environmental permits but brought together different platforms and technologies into one homogenous system which allowed clients to view application details, submit and pay for applications online and send/receive correspondence digitally, increasing participation, efficiency and transparency.
Prior to the winners being announced, MEPA assisted by MITA, will be making a presentation on its e-application system to a panel of independent experts in Malmo, Sweden between November 18 and 20.
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Comments
Having an excellent application system is symply not good enough. It appears that the excellent service stops with the system, at least of what we have seen up to now.
The citizens would rather not have an excellent e-system which made it to the finals, but a system which continues this service until the very very end of the construction itself. That is what counts to the people. We have really lost trace of our priorities on this little piece of rock.
it seems that we're moving on the right track.
lets keep it up.!!!
One shudders to imagine what the "effective and effective" administration would be like without such "an outstanding practice" !
Why don't these people ask around instead of pushing pens from behind a desk? Perhaps then their conclusions would be more meaningful.
This actually suggests that European governments don't give good enough electronic services...