Weekly consumer tips
• If delivery time is not observed, consumers are free to cancel their order and claim full refund. • Unless otherwise agreed, goods should be delivered within 30 days from date of ordering. • If the goods are damaged in transit, the...
If delivery time is not observed, consumers are free to cancel their order and claim full refund.
Unless otherwise agreed, goods should be delivered within 30 days from date of ordering.
If the goods are damaged in transit, the supplier is liable to provide compensation.
Thanks to the cooling-off period, online ordered goods can be returned to the supplier even if they are not damaged.