Weekly consumer tips

• Collect and keep evidence of your purchase. You will need these documents if and when problems arise. • Get as much information as possible about whatever you are about to buy. • Be firm and assertive when making a complaint, but never...

• Collect and keep evidence of your purchase. You will need these documents if and when problems arise.

• Get as much information as possible about whatever you are about to buy.

• Be firm and assertive when making a complaint, but never rude.

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