New group head of customer service at GlobalCapital

GlobalCapital has appointed Joanna Varrazzo as Group Head of

Customer Service with responsibility for managing GlobalCapital's customer service department, the call centre and the telemarketing department.

Ms Varrazzo has vast experience in the telemarketing and customer service areas. Formerly employed at GO, Melita Cable (now Melita) and Global Group, she was responsible for managing telemarketing personnel and later took on a managerial role as call centre coordinator.

Ms. Varrazzo said: "I am delighted to re-join the GlobalCapital team. I will continue to work with the management team to attain levels of best practices through efficiency and professionalism."

"Joanna brings considerable experience in customer services and management. She will undoubtedly contribute towards achieving the Group's targets," said Nicholas Portelli, CEO of GlobalCapital.

GlobalCapital is a diversified financial services Group currently operating in three main areas of business, these being Investments, Insurance and Property.

For the past 21 years, GlobalCapital has provided a one-stop service point for individual and corporate financial services requirements, with a special focus on financial management, fund advisory, life insurance, private medical insurance, insurance broking and property. The company recently reaffirmed its direction to enter into banking.