Mobile phone users should know how much they spend
Alternattiva Demokratika has called for a system whereby mobile phone users are informed how much every call, SMS or MMS costs them after they send or receive one.
In a statement released yesterday, AD chairman Arnold Cassola urged the Malta Communications Authority to ensure that mobile phone operators set up a system for consumers which monitors mobile phone spending.
Prof. Cassola pointed out that prepaid clients were left completely in the dark, while post-paid clients were able to check the details of their spending only when receiving their monthly bill.
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l borg
Dec 22nd 2008, 09:27
the pre paid system is good and should be introduced for electric bills phone bills and other sevices
that way every one pays the bill and paying before will result in less wastage
lgalea
Dec 21st 2008, 12:44
Agree 100%
Also how about the line being kept usable without any time limits when the customers have a balance and not having your line barred unless you top it?
Why should the companies who are make millions in profit every year and get interest on our pre-paid accounts make us pay again every fixed period or bar our line notwithstanding that we have a balance in our account?
Where is the Regulator?
Who protects the Consumer against these sharks?
What has the Consumer Competition Division to say about this?