Ryanair says it is not charging departure tax
Ryanair today denied that it was continuing to charge the departure tax from Malta, insisting that all bookings made since November 1 have not included the abolished tax.
The low cost airline said it welcomed the removal of this tax, which is viewed as having been totally unjustified and a barrier to international travel.
The Times reported earlier this week that Ryanair was being investigated by the Civil Aviation Department following claims by passengers that the airline was still charging Maltese departure tax after it was dropped on November 1.
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NigelWebb
Nov 21st 2008, 15:22
I returned from Malta on the 8th November and the departure tax was 24.98€. I visited the Island in March this year and the departure tax was also 24.98€. If they have stopped charging the departure tax what are the taxes that are being charged now?
I have faxed Ryanair and now 10 days later I still have not received a reply.
F White
Nov 8th 2008, 08:29
'Michael Aguis Vadala
I was told by the staff of Air Malta Valletta to keep the boarding pass stub and when you return back to Malta you take it to their office and they will refund the tax. I booked the flight in May 2008 and flying December 2008. I hope this is not something said to me to get rid of me and to keep me happy as some do. We will see.
Mark Spiteri
Nov 7th 2008, 20:22
Yes you are right ; pay peanuts ,you get monkeys Mr Barret.
And why is RYAN AIR not a "normal" airline ??Go on AIR MALTA's website and see the charges ??? For example family of 5 as per todays website :
5 Adult 400.00 EUR
Taxes 276.65 EUR
Fuel Surcharge 250.00 EUR (50 euros per person)
Total 926.65 EUR
Hilarious
Total Taxes / Surcharge 526 euros Total Fare 400 GRAND TOTAL 926.65
MD Fenech
Nov 7th 2008, 20:06
'Ryanair says it is not charging departure tax'
That's not what Net TV is saying; and I believe only what it says. It was Sant that introduced this tax!
m.farrugia
Nov 7th 2008, 19:57
Travelling with Ryanair for the fourth time since they started operating to Malta.Bought 3 return tickets for flights in December at a price of Lm16 for all 3, including all taxes. Such a cheap price surely does not include a Lm10 departure tax.
Do not believe everything you hear.t Some people may have their motives.
Please stop this senseless criticism of Ryanair. At last, independent Maltese travellers have a choice. Thanks to Ryanair, Maltese families can now afford shorter more frequent holidays instead of a costly yearly holiday, without necessarily having to travel on tours organised by Maltese travel agents, leaving and returning in the middle of the night.
Joseph Sammut
Nov 7th 2008, 19:50
Ryanair are ok till things go wrong,like our delayed flight at Girona airport, 19 ours delay. We
were left with no info whatso ver,.
Paul Barrett
Nov 7th 2008, 19:21
Ryanair is a bus service for taking individuals from A to B. No frills, you get on and you get off which is ideal for some and not good enough for others.
If you want a full service with all the trimmings, you have to pay for them with a normal airline.
T Mifsud
Nov 7th 2008, 18:25
Judging by thw Ryanair statements tickets have been issued with departure tax and then refunded after realising they were making a gaffe.
On Ryanair you pay a cheap ticket if you find one (because not the whole aircraft will be at 10Euros otherwise it will make a huge loss), on Air Malta you are guaranteed.
If you have a family, goodluck on boarding as sitting next to your child is not guaranteed. If for some reason Ryanair decides to stop a flight, it wont think twice, you 'may' be refunded after huge hassles, but forget your booked hotel and holiday as they don't offer re-routing for cancelling your flight, Air Malta does.
If you need something, Air Malta have Maltese crew, highly professional even though some need to be replaced with younger ones. On Air malta I feel at home so if I can for a fistful of dollars more, I would feel safer with Air Malta
Robert Agius
Nov 7th 2008, 17:55
@Bradly Reece
at least we can travel at decents prices thanks to Ryanair competing with Air Malta.
Tony Cassar
Nov 7th 2008, 17:04
Mmm... The mind boggles...
One day Ryanair blames the authorities for not informing it about the removal of the tax:
"We have not had any notification of reductions in the level of taxes charged including the date when this amendment applies from. As soon as we receive formal notification of same we will update our records accordingly" - 5th November 2008
Merely two days later, it says that the tax had been removed already.
I guess that Ryanair wants us to believe that the only party that is not to blame in this blunder is itself...
And it wants me to choose it over competing low-cost carriers.... naaaahhh... sorry... i'll pass...
Sarah Galea
Nov 7th 2008, 16:59
To Chris Cauchi
Well maybe till now your flight was not delayed or canceled so for now you travel Ryanair but beleive me you won't travel Ryanair any more if it will happen what happened to my friends they were stranded for almost 3 days.
I wish it will never happen to you but you pay for what you get and beleive Airmalta gives you what you pay for.
John Borg
Nov 7th 2008, 16:58
I am what one may term as patriotic, but why pay more for just a snack or a "meal"??
Return trip to Barcelona (Girona) in September €80. With Airmalta, forget it.
Return trip to Dublin €100, with Airmalta triple that plus tax. So the seats don't recline and the music is tacky.. So what? Herded like sheep someone mentioned? Does Airmalta flung out the red carpet? Ok, we get a newspaper.. which costs 60 cents.. On Ryanair you take it with you and save €400.. enough to buy the Times for nearly 2 years! Like I said, I like to use Airmalta when I can, but as opposed to being herded like sheep, we are treated as passangers on a bus.. leaving from Munich, stopping off in Catania, total travel time 4 hours instead of 2.. leave Rome, stop off in Reggio, total flying time 3 instead of 1.5, leave London and stop off in Catania... leave Istanbul and stop off in Sofia.. And God forbid that a passanger gets off by mistake! That will add another 2 hours till he/she is found or baggage traced and unloaded. I complain in writing and not even an aknowledgment! Respect? Nah!
victor vella
Nov 7th 2008, 16:48
@Bradly Reece Traveling on Airlines like AirMalta has it's advantages, but one can still get shoddy service whichever airline one travels with, My last trip on Alitalia was a disaster from start to finish, Delays in Malta, then again Milan and even on the way back we experienced delays in Madrid and Milan, to mak ematters worse at least on Ryan Air and what you call cheapy airlines you pay for what you get, on most of the others you dont get what you pay for and then the difference is big. I still prefer AirMalta but then again taking a taxi and going by bus you still get there so why bother.
Chris Cauchi
Nov 7th 2008, 16:41
@ Bradley Reece
I just bought flights to Stockholm for 20 euros in Jan 09. Air Malta's cheapest for a trip in January were Rome at 230 euros.
The only difference being that the seats don't recline and I don't get offered what can be hardly called food.
I can live with that.
Michael Agius Vadala
Nov 7th 2008, 16:13
What about any tickets purchased before November 1st, however the travelling date is after this date? Are we entitled to a refund?
Bradly Reece
Nov 7th 2008, 15:59
Don't care what Ryanair says, i'll stll travel by Air Malta,, regardless of this cheapy airline, reason being i still feel i am better treated by all the Experienced Air Malta staff instead of hurdled in like sheep and as they say you'll only get what you pay for.