Ryanair investigated over departure tax

M Micallef

Nov 6th 2008, 20:47

Dear Mr Brincat,

Do you have proof that Air Malta charges more Maltese to leave the island than foreigners to come here?

P.S. The difference in tax is done by the Goverment of Malta, which Ryanair still charges illegally
click on the following link to see a pre booking with Ryanair showing they still charge the TAX!
http://www.bookryanair.com/skysales/FRSelect.aspx

An other illegality brought to you by Ryanair.

S. Brincat

Nov 5th 2008, 19:53

Well at least it's far cheaper then our NATIONAL airline (sometimes). Our National airline is charging us Maltese a hell of money to leave the island, but is offering cheap flights for incoming flights. What a shame....

P Muscat

Nov 5th 2008, 17:02

L-irhis ghali...........

S Camilleri

Nov 5th 2008, 14:59

I booked a flight from Dublin to Malta (with return) 2 days ago and I was charged the departure Tax leaving Malta. When I contacted Ryanair I was told that they were not informed of this tax being lifted and that I still had to pay it!!

Peter Murray

Nov 5th 2008, 13:58

If this claim against Ryanair proves founded then of course refunds must be issued and this departure tax application be desisted forthwith .However,whilst investigations are apparently under way to establish the veracity of this claim perhaps further investigations may be undertaken to determine the legality of applying this discriminatory tax(as established by the EU Commission) to all passengers who commenced their journey in Malta since 01 May 2004-which is predominantly effects Maltese citizens- and their subsequent entitlement to a refund..As the current phraseology applied to this now former insidious tax is that it was merely discriminatory-which somehow translates as not illegal,and thereby exonerates the government from any refund obligations?Any form of discrimination is a violation of basic human fights and as such is therefore contrary to law-ergo an illegal act..We must ensure that the government accept and honour these fundamental tenets by demanding a refund of this punitive and unduly applied taxation( unaccountably for far longer than necessary incidentally)and make them aware that we will not tolerate their surreptitous name-game policy(for it was simply declared as discriminatory which apparently absolves them of legal obligations!)), as,in any event, they only abolished this tax out of fear of prosecution.

Mr B J Simmons

Nov 5th 2008, 11:35

I refer to L Mercieca's plea for clarity over Ryanair's charges.

It is easy to exlplain. This airline makes little on flight fares, it makes its money on extras that proper airlines include. There are too many to list!

It, and other allegedy cheap airline have similar policies and make getting a refund either difficult or costly.

This particular airline is not known for its customer service, just try and find any interview with the gent who runs it. He seems to look on pasengers as an annoyance!

Lara Mercieca

Nov 5th 2008, 09:36

A couple of weeks ago I purchased four airline tickets through ryanair.com for a family holiday in December and I was still charged departure tax. I contacted the Civil Aviation Department earlier this morning and was told that they haven't got anything to do with the situation. I also contacted the ECC (European Consumer Centre) regarding the situation, where I was informed that I can apply for a refund of the mentioned tax, yet there is an administrative charge in order to apply for this refund, which happens to be the same amount as the refund I am applying for...could someone please explain?!