E-mail archiving increasingly popular among businesses
E-mail archiving is proving effective and important to businesses, GFI research in UK shows. Although nearly half those surveyed use e-mail archiving, the research highlights the need for more education to curb scepticism as to its necessity or...
E-mail archiving is proving effective and important to businesses, GFI research in UK shows. Although nearly half those surveyed use e-mail archiving, the research highlights the need for more education to curb scepticism as to its necessity or appropriateness.
GFI Software, an international IT security and messaging software developer, had published new independent research into the status, progress and perception of e-mail archiving uptake within UK small to medium-sized enterprises.
Of the 408 IT managers, directors and consultants surveyed, 49 per cent have fully implemented e-mail archiving in their organisations and the majority of those respondents (31 per cent) are regularly taking less than one hour to find business-critical e-mail correspondence on request.
However, the primary concern evident from the research is that, of the remaining 51 per cent of organisations that have not implemented e-mail archiving, it appears that this is principally through lack of education. With budget restraints being the most popular reason for not purchasing (28 per cent), a further combined 32 per cent of those surveyed perceive it as unnecessary to their particular needs or feel too ill-informed to purchase.
David Vella, GFI's director of product management, said: "E-mail archiving is clearly proving its worth and we are delighted to see its uptake so pervasive and successful, and especially that only 1 per cent of the people we surveyed reported any negative experiences or attitudes towards e-mail compliance. Wherever e-mail is the principal form of communication within the business, e-mail archiving is essential. Too many businesses fail to realise that each e-mail communication sent or received is probably the only record they have of important transactions with a customer or between members of staff. According to Osterman Research, e-mail contains nearly 75 per cent of the information that individuals use on a daily basis, making the sheer amount of corporate knowledge stored in e-mail enough to justify its safekeeping over long periods of time.
"With such a high proportion of companies already seeing the benefits of e-mail archiving, educating the remainder on the necessity and advantages of the process is essential," concluded Mr Vella.
A copy of the survey results can be found on http://www.gfi.com/documents/rv/GFIarch-survey_UK.pdf
GFI Software, an international IT security and messaging software developer, had published new independent research into the status, progress and perception of e-mail archiving uptake within UK small to medium-sized enterprises.
Of the 408 IT managers, directors and consultants surveyed, 49 per cent have fully implemented e-mail archiving in their organisations and the majority of those respondents (31 per cent) are regularly taking less than one hour to find business-critical e-mail correspondence on request.
However, the primary concern evident from the research is that, of the remaining 51 per cent of organisations that have not implemented e-mail archiving, it appears that this is principally through lack of education. With budget restraints being the most popular reason for not purchasing (28 per cent), a further combined 32 per cent of those surveyed perceive it as unnecessary to their particular needs or feel too ill-informed to purchase.
David Vella, GFI's director of product management, said: "E-mail archiving is clearly proving its worth and we are delighted to see its uptake so pervasive and successful, and especially that only 1 per cent of the people we surveyed reported any negative experiences or attitudes towards e-mail compliance. Wherever e-mail is the principal form of communication within the business, e-mail archiving is essential. Too many businesses fail to realise that each e-mail communication sent or received is probably the only record they have of important transactions with a customer or between members of staff. According to Osterman Research, e-mail contains nearly 75 per cent of the information that individuals use on a daily basis, making the sheer amount of corporate knowledge stored in e-mail enough to justify its safekeeping over long periods of time.
"With such a high proportion of companies already seeing the benefits of e-mail archiving, educating the remainder on the necessity and advantages of the process is essential," concluded Mr Vella.
A copy of the survey results can be found on http://www.gfi.com/documents/rv/GFIarch-survey_UK.pdf