Euro-Label for online bookstore

The Maltese virtual bookseller has recently been accredited with the Euro-Label, a European electronic shopping trustmark for consumers and retailers, indicating the service provider gives reliable and trustworthy services. The Euro-Label imposes...

The Maltese virtual bookseller has recently been accredited with the Euro-Label, a European electronic shopping trustmark for consumers and retailers, indicating the service provider gives reliable and trustworthy services.

The Euro-Label imposes respect for laws on data protection, clear product and selling information, and a dispute resolution procedure if something goes wrong. To be awarded the Euro-Label trustmark, the trader must implement the European code of conduct for retail transactions. The Euro-Label organisation is responsible for seeing that the trader adheres to this code. A mechanism ensures that the logo a trader displays on his website is authentic.

When a user clicks on the logo, Euro-Label verifies that the trader is certified by displaying the certificate of the e-shop if necessary.

For the past nine years the online bookshop has been offering a vast selection of discounted Maltese publications via a secure server. A subsidised courier service is available to facilitate delivery to any Maltese address. Through the website's main page, there is access to participate in a live forum on Maltese publications.

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