BA, Amadeus renew technology agreement
British Airways and Amadeus announced they were extending their existing relationship for 10 more years until 2017. The new agreement covers the entire IT services relationship between British Airways and Amadeus, and is the continuation of the...
British Airways and Amadeus announced they were extending their existing relationship for 10 more years until 2017.
The new agreement covers the entire IT services relationship between British Airways and Amadeus, and is the continuation of the strategic arrangement which started in 2000 between the two companies, designed to provide British Airways with a "new generation" technology platform for the management of passenger services.
As a result, Amadeus, with British Airways as a launch customer, developed the Altéa Customer Management Solution comprising three fully integrated modules: Altéa Reservations for distribution through British Airways' sales outlets, Altéa Inventory for global inventory management and Altéa Departure Control for passenger check-in and flight departure management.
The new agreement with Amadeus sets out the terms under which British Airways would move to the newly developed Altéa departure control - customer management system for passenger check-in, thereby completing the Altéa suite.
The new agreement covers the entire IT services relationship between British Airways and Amadeus, and is the continuation of the strategic arrangement which started in 2000 between the two companies, designed to provide British Airways with a "new generation" technology platform for the management of passenger services.
As a result, Amadeus, with British Airways as a launch customer, developed the Altéa Customer Management Solution comprising three fully integrated modules: Altéa Reservations for distribution through British Airways' sales outlets, Altéa Inventory for global inventory management and Altéa Departure Control for passenger check-in and flight departure management.
The new agreement with Amadeus sets out the terms under which British Airways would move to the newly developed Altéa departure control - customer management system for passenger check-in, thereby completing the Altéa suite.