All letters subject to publication

An issue that needs to be clarified to consumers and traders is featuring positively concluded cases. We often receive letters from consumers and traders whose cases have been positively concluded, asking me not to feature them. Regretfully, I must...

An issue that needs to be clarified to consumers and traders is featuring positively concluded cases. We often receive letters from consumers and traders whose cases have been positively concluded, asking me not to feature them. Regretfully, I must stress that it is clearly explained in our terms and conditions in every column.

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