Vjaggi Montebello case closed

Following last Sunday's item about the Vjaggi Montebello case, I received the following brief message:

Dear Mr Muscat Inglott, Many thanks for your splendid service to us all. Thank you for your patience and professionalism - rarely does one find experienced people like you.

Keep it up. (Joseph and Rita Xerri)

Thank you Joseph and Rita, your message is very much appreciated. Indeed, I am flattered. Anyhow, what really matters is that this case is well and truly resolved. More importantly, however, I sincerely hope that Vjaggi Montebello appreciate the importance of honouring a decision by the Consumer Claims Tribunal. If not, they ought to.