Resort nets chat award

The Westin Dragonara Resort has won an award for the most creative chat application from Liveperson.com, a provider of hosted solutions for managing online customer interactions.Westin Dragonara Resort introduced the Live Chat system nearly three years...

The Westin Dragonara Resort has won an award for the most creative chat application from Liveperson.com, a provider of hosted solutions for managing online customer interactions.

Westin Dragonara Resort introduced the Live Chat system nearly three years ago, offering a chat service on www.starwoodmalta.com/westin and on www.westinmalta.com.

The service allows guests visiting the Westin Malta portal to chat live with the hotel manager, concierge, reservation department and sales team.

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