Frank Salt training programme

Frank Salt Real Estate Ltd recently conducted a two-week training programme for a number of sales and letting consultants who have recently joined the organisation. The sessions were held at the company's training centre in St Julian's.

Apart from the usual induction sessions, the programme covered all aspects relating to sales and letting of property, including customer care, skills on how to identify the needs of the various types of clients, both local and overseas, negotiating skills, sales techniques and valuations.

The new recruits were also briefed on the legal and taxation aspects relating to the sale of property, bank loan procedures and architecture. The sessions were conducted by senior branch managers, bank officials and an architect.

Following the sessions, staff had to undergo an extensive familiarisation programme on the many properties found on the company's database, including tours around major developments.

"This training forms part of our ongoing programme for this year," said managing director Joseph Lupi. "Selling a property is not simply showing it to a prospective buyer but entails much more. Our staff are trained to be professional consultants to be able to ensure that both the buyers' and sellers' interests are safeguarded."

Frank Salt Real Estate Ltd has this year embarked on an expansion programme throughout its operations, which includes the opening of two new branch offices due to open soon.

The company is presently recruiting more staff to fill posts which are being created, including a few in the secretarial and administrative division, as well as more consultants for sales, letting and commercial property.