HSBC awarded for best customer service

The Gozo branches of HSBC Bank Malta have won the Area Award for Best Customer Service, after topping the bank's most recent customer service survey for the last four months of 2006. The prize is a regular customer service-driven award given...

The Gozo branches of HSBC Bank Malta have won the Area Award for Best Customer Service, after topping the bank's most recent customer service survey for the last four months of 2006.

The prize is a regular customer service-driven award given periodically on an area basis, through which HSBC recognises team effort in providing excellent service to customers.

"HSBC's regular surveys on customer satisfaction consistently record high levels of customer satisfaction," said Ray Briffa, HSBC's head of branch banking. "This continues to motivate us and strengthen HSBC's commitment to place the customer at the centre of our attention across our branch network."

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