Unhonoured Consumer Claims Tribunal decisions

Josephine Attard vs Sandro Bianchi - Flexi Marketing Ltd

This is our sixth appeal regarding this case, in which the Consumer Claims Tribunal (CCT) arbiter accepted Mrs Attard's claim and ordered Sandro Bianchi of Flexi Marketing Ltd to pay her Lm400, and Lm50 as moral damages plus expenses.

I am informed by Mrs Attard that, whenever she calls Mr Bianchi, he does not reply. However I made contact with Mr Bianchi, but I did not persuade him to honour the arbiter's decision. So I shall continue to ask him to honour the decision, made on January 24. In any case I am not in a position to write what he told me on the telephone. Therefore I ask Mr Bianchi to send me a written statement explaining why he does not want to honour the arbiter's decision and what he intends to do.

Mary A. Smith vs C. Gauci - Waterproofing

The decision on this case was made on January 11, 2005 - a year and a half ago. The CCT arbiter accepted Ms Smith's claim and ordered C. Gauci - Waterproofing to pay her Lm800 plus expenses. This is our fourth appeal on this case and, in line with our new policy, we will continue to ask C. Gauci - Waterproofing to honour the CCT decision.

Finally, if you have referred a case to the CCT, and the arbiter decided in your favour but the trader refuses to honour the decision, write to me and send me a copy of the CCT arbiter's decision.

In any case it is very important for consumers to know about traders who do not respect the decisions made by the CCT arbiter, Dr Martin Fenech. Such traders do not deserve our custom.