I would like to recommend Britannia Tours to all who like to travel and have "before and after" professional service.
Due to health reasons, I had to cancel my trip when everything was already paid for. Noel Farrugia, Britannia Tours manager, did his utmost to help me - first with Silver Insurance, Air Malta, and accommodation abroad. Thanks to him, I was given every single lira back and, for this, I feel obliged to mention Mr Farrugia and his agency in your 'catch them doing good' campaign. Surely, when my health permits it, I shall travel with Britannia Tours.
Thank you for your most interesting page in The Sunday Times. (Frances Monreal)
I add my compliments to Britannia Tours on their excellent customer orientation, with a particular focus on the way they dealt with Mrs Monreal.