Lack of toilets

I refer to the letter Lack Of Toilets (October 20). The staff at the Passport Office regrets the unfortunate incident and an apology has already been conveyed personally to the lady in question. Steps are being taken so that such an occurrence will not...

I refer to the letter Lack Of Toilets (October 20).

The staff at the Passport Office regrets the unfortunate incident and an apology has already been conveyed personally to the lady in question. Steps are being taken so that such an occurrence will not take place in the future.

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